ID Reflections

AUGUST 28, 2012

To strike a work-life balance, work from home as much as possible (most of the time). This taught me a few things about work, technology and myself. Technology —is great for exchange of information, updates and other transactional stuff. Work —complex knowledge work requires solitude as well as collaboration.

Stock 124

Stock Skype Knowledge Worker Community 124

Kapp Notes

JULY 8, 2010

There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. The processes have been formalized, in knowledge work, many of the processes are formalized. Here's why. The training is all formalized.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Clark Quinn

DECEMBER 12, 2009

Things are moving faster, and this has all sorts of consequences: it means that change is occurring more frequently, information is doubling, our competition is more aggressive, and more. Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group.

Training 161

Training Train Pattern Performance Support 161

Clark Quinn

SEPTEMBER 17, 2009

In my presentation yesterday, I was talking about how to get informal learning going. The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. Our approach to informal learning similarly needs to reflect our natural learning.

Wiki 182

Wiki IM IMS Network 182

TechSmith Camtasia

OCTOBER 14, 2013

I’m also interested in new ways of creating and sharing knowledge. Working with multiple media, especially video, enables authors to use communication strategies that extend the familiar approaches we find in print. I will also detail the ways these activities can inform best practices in teaching.

Screencast 74

Screencast TechSmith Tutorial Write Blog 74

ID Reflections

JANUARY 3, 2011

Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Active Coaching : Typically, a coach must be very active during deliberate practice, monitoring performance, assessing adequacy, and controlling the structure of training.

Cognitive 136

Cognitive Information Overload Diversity Training Behavior 136

Tony Karrer

SEPTEMBER 18, 2007

Some quick thoughts - Scanning Activity Replaced I likely spend an average of 30-45 minutes per day reading/writing that is part of what I call "scanning" which is staying up to speed on what's going on. Realize this is high, but much of my professional work is staying up to speed. Most of my free subscriptions have lapsed.

Scanning 100

Scanning Blogging Write Blog eLearning 2.0 100

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. Charles Jennings made 70:20:10 a guiding philosophy of learning during his eight-year tenure as Chief Learning Officer at Reuters, the world’s largest information company. It organizes itself, buzzes with activity and produces honey for the markets.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Learning with e's

JUNE 20, 2013

However, society moved on, the world of work changed, and the industrialised processes were replaced by knowledge working. For example, social media is encouraging learners not only to discover existing knowledge, it is also enabling them to create, repurpose, organise and share new knowledge.

Social Media 87

Social Media Pedagogy Lecture Theory 87

Vitalyst

MARCH 8, 2018

They spend 41 percent of their time on activities that do not offer personal satisfaction and do not help them accomplish their work. They want to be able to find information with the ease and immediacy they have in their personal lives. To be productive, knowledge workers must be seen and treated as assets rather than costs.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

Tony Karrer

DECEMBER 16, 2008

Using SharePoint to Publish to Work Teams or Communities of Practice (CoP) Another common model is more of a publishing model where the training organization wants to provide on-going communication to the work teams or CoP. They focus more on information push and it's less intended to have user-contributed content.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Aptara

AUGUST 15, 2014

All of those things must be done, along with crafting compelling content that ensures the act of taking the course won't bore employees, drive them away or fail to impart much knowledge. The lack of follow-up could prove actively harmful to continued learning and retention, and therefore it is to be avoided. aptaraeditor.

Solution 40

Solution Corporate eLearning Design eLearning 40

Everwise

JANUARY 25, 2018

But while orientation-type activities are necessary and important, they don’t create an exciting first impression. Many employers dump way too much information into new hires’ laps, too fast. Often it’s a loose process– two thirds of companies have no formal onboarding program. In their haste, they overlook context and delivery.

Atlassian 40

Atlassian Compliance Training Mentoring Trust 40

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. At the same time, if you start off by dryly presenting information, you may create a “click-click-click” experience that goes in one eye and out the other.

microlearning 95

microlearning Grovo Micro-Learning Simulations 95

Xyleme

SEPTEMBER 6, 2011

She also says that the role of the new learning department should be to support this on the job skill development with “the right coaching, expert teaching and challenging work based activities.”. She says that role will involve “moving from a ‘managing learning’ to a ‘supporting performance’ mindset.”

Social Media 68

Social Media Training Train Social Learning 68

Jay Cross's Informal Learning

FEBRUARY 20, 2009

Workers at the the bottom of the traditional organizational pyramid are those who interact closest with their environment (market, customers, information). To be effective today they need to be constantly probing and trying out better ways of work. The training department should be encouraging and supporting these activities.

Training 40

Training Train Instructional Design Pattern 40

Jay Cross

MARCH 19, 2012

About three hundred years ago, work became an organizational matter. Factories require groups of people working together. To coordinate their activities, groups need a shared understanding of who is doing what. So what models will work for our complex environments? corporate universities, and the Learning Organizaiton.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. At the same time, if you start off by dryly presenting information, you may create a “click-click-click” experience that goes in one eye and out the other.

microlearning 40

microlearning Grovo Micro-Learning Simulations 40

Spark Your Interest

MARCH 7, 2021

They diverted the money they were spending on the ongoing maintenance and hired an instructional designer with LMS knowledge. Working together they identified an LMS that met their needs, was easy to use, and only had a modest cost. One of the most common tasks for an administrator is to manage active users.

LMS 263

LMS Authoring Tools Compliance Training Instructional Design 263

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Charles: We now know that people learn more about their work informally than they do formally.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Charles: We now know that people learn more about their work informally than they do formally.

Blended Learning 100

Blended Learning Performance Support Compliance Training Social Learning 100

Performance Learning Productivity

DECEMBER 20, 2013

Saving the worst to last, the CLC survey reported that when asked ‘ would you recommend working with your L&D department to your colleagues ’ only 14% responded positively and 52% were ‘net detractors’. In other words the majority of line leaders would actively discourage their colleagues from working with the L&D department.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Clark Quinn

DECEMBER 3, 2011

We’ll need to have a closer coupling between our activities and the resources, creating what Jay Cross calls a workscape and I’ve termed the performance ecosystem. We see that we learn by being engaged in meaningful activity, and working with others. The notion is a sort-of personal GPS for your knowledge work.

Cognitive 186

Cognitive Social Networks Brain Performance Support 186

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Actually, I believe LinkedIn is pretty good for active job seeking as well.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Experiencing eLearning

NOVEMBER 19, 2009

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Posted in Informal Learning, Workplace Learning.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Clark Quinn

JULY 23, 2009

These things include activating emotional and cognitive relevance, presenting the associated concepts, showing examples that link concept to context, having learners apply concept to context, and wrapping up the experience. There are activities that can be done individually, and some that are facilitated by social as well.

Cognitive 100

Cognitive RFP Simulations Mentoring 100

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. In a networked, information-based environment, shareholders value brand, reputation, ideas, relationships and know-how.

ROI 66

ROI Social Networks Network Authoring Tools 66

AXIOM Learning Solutions

MARCH 23, 2023

So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible. We all do better at reviewing financial information or have our analytical hat on if you will or analytical lens at various times throughout the day.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross

MARCH 14, 2010

Every business decision is made with less than perfect information, and every decision entails taking a risk. Every business decision is made with less than perfect information, and every decision entails taking a risk. Saying “We don’t have enough information” is not an acceptable excuse. He who hesitates is lost.

Business 52

Business Metrics Director Knowledge Worker 52

Hurix Digital

OCTOBER 18, 2021

In this learning process, the learners are actively encouraged to use critical thinking and decision-making skills to solve problems instead of the traditional style of memorizing facts. One of the key advantages of the collaborative learning approach is that it helps retain information. Develops skills and knowledge.

Collaborative Learning 52

Collaborative Learning Learning Environment Collaboration Environment 52

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. Learning is not one activity.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

Point your smart phone at a QR code, and you’ll be led to a location on the net with more information. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Why isn’t Sally at work today? Informal Learning.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

I announced the Informal Learning 2.0 Knowledge workers have replaced factory workers. Information spreading through network connections empowers workers to make decisions and take responsibility for them. Learnscapes : where informal learning and knowledge work converge. Everyone has a voice.

Social Networks 36

Social Networks CLO Mash-up Mashups 36