Jay Cross

OCTOBER 27, 2015

This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. The article returns to employee-created or shared content. An amateur produces content overnight; a training department takes months. Leave Learning to Employees. By Kate Everson. What nonsense.

Wiki 36

Wiki Kaplan CLO Easygenerator 36

Jay Cross

NOVEMBER 26, 2008

Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. First, the interview. Then, the comments.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

JULY 13, 2010

Bob Morris pointed me toward this article that appeared in Strategy+Business last November: What’s So Special about Special Ops? The article describes how Green Berets, SEALs, and Air Force Special Tactics units learn to do their extraordinary jobs. The training that SOF personnel go through is a key to their success in real missions.

Simulations 54

Simulations Classroom PowerPoint Behavior 54

Jay Cross

NOVEMBER 25, 2011

In a buzz session at DevLearn this year, I described how Working Smarter Daily uses social signals to choose and display a fresh selection of relevant articles every morning. It’s also a dynamite research tool; you can search articles by topic, author, and/or timeframe. What’s Under the Hood.

Authoring Tools 46

Authoring Tools Social Networks Content Xyleme 46

Jay Cross

NOVEMBER 2, 2012

So Much Training, So Little to Show for It. In this lopsided Wall Street Journal article , a professor slams training for all the wrong reasons. For one thing, he disregards experiential learning on the job and seems to think that training always takes place away from the job. He’s looking in the wrong place.

Journal 46

Journal Lecture Learning Theory Theory 46

Jay Cross

MARCH 5, 2012

An academic tells me the 70:20:10 numbers are without basis because six PhD students who combed the past 50 years of peer-reviewed articles couldn’t find any empirical research to back them up. These variations don’t mean that 70:20:10 and 100 ° aren’t useful. I think he is using the wrong yardstick.

Compliance Training 86

Compliance Training Ratio Coaching Compliance 86

Jay Cross

DECEMBER 21, 2009

I’ve read a little over half of the 14 articles. Two articles on literature searches puzzled me. Here’s the rub: both articles were looking in the wrong places. Why not include CLO magazine and Training? You can read this first issue on the web for free. Disclosure: I am on Impact’s Editorial Board.).

Journal 46

Journal Case Study Corporate eLearning eLearning 46

Jay Cross

MAY 2, 2015

Sales training. Formal Training. Learned every aspect of the training business, from marketing to design to models to costs, from ISA to ISPI. More than 50 articles. I have one foot in retirement now; I’ve been at this for nearly fifty years! Reflection on Career by Decade. Sixties and into Seventies. Lived abroad.

Change 36

Change Case Study ISPI Virtual World 36

Jay Cross

APRIL 30, 2011

An article by Jonah Lehrer in today’s Wall Street Journal describes the impact of the color of workplace walls on performance. Smart companies don’t send workers away for training; they enable them to learn in the course of work. I work with these disciplines because that’s where I have experience.

Toys 65

Toys Journal Theory Enterprise 65

Jay Cross

MARCH 19, 2012

That led me to an article Harold and I had written on the demise of the training department. My feelings on this haven’t changed much but the link to the original article has gone dark, so I’m going to reproduce it here. The Future of the Training Department. The Future of the Training Department.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

NOVEMBER 8, 2011

This article recently appeared in a newspaper in Rio: I stuffed the text into Google Translate and pressed the button. Workshops are considered a great opportunity to train teams. Workshops are considered a great opportunity to train teams. We thought we could train them to do their work. Interview with Jay Cross. ?

Google 46

Google Social Networks Social Network Beginner 46

Jay Cross

DECEMBER 21, 2011

Training departments: wake up, smell coffee. Topics include Sharepoint, Jive, learning+working, rough drafts of articles, resource lists, and notes for various articles. The Oxford video accompanied an article in eLearn, so it’s not typical. I only wrote a handful of articles, for example: Working Smarter Glossary

Photo 41

Photo Journal Slideshare Social Networks 41

Jay Cross

JUNE 10, 2014

There’s little formal training. This article appears in the June issue of CLO Magazine. At Google, self-directed continuous learning is the norm. Job rotation is fluid. If Google doesn’t value college credentials, it makes one wonder about the national drive for STEM education. . I’ve posted answers to the brainteasers at [link].

Google 70

Google Cognitive Analytics CLO 70

Jay Cross

JULY 31, 2012

This is the lead article in the new issue of my free and highly intermittent newsletter, JOHO. I come not to bury training, only to put it in its place HAROLD JARCHE | TUESDAY, JULY 17, 2012. Why Corporate Training is Broken And How to Fix It JAY CROSS | TUESDAY, JULY 17, 2012. MOOCs are a platform. JULY 8, 2012.

Google Docs 51

Google Docs Doc Social Networks PKM 51

Jay Cross

NOVEMBER 15, 2012

You could deliver a much bigger bang for your training buck by greasing the skids to make experiential learning more systematic, coached, and attractive. Note: This is the version of the article I submitted to CLO under the title H0w Will You Take Advantage of Your In-House Social Network? Social business is the flavor of the day.

Social Networks 55

Social Networks Social Social Network SocialText 55

Jay Cross

JUNE 12, 2010

Here’s a self-serving article from HRExaminer – written before I joined the Advisory Board. Cross mashes up his considerable experience in training, business consulting and web 2.0 Article continues here. I am pleased to note that I have been named a founding member of the Editorial Advisory Board of HRExaminer.

Metrics 41

Metrics Mash-up Mashups PDF 41

Jay Cross

DECEMBER 12, 2010

Cisco’s Public Services Summit 2010 brought 200+ public officials together for a couple of days in Stockholm, a five-and-a-half hour train ride to Oslo, and an evening at the Nobel Peace Prize Concert. The best part was the ride on a private train. The first day I flew in from Qatar. I talked with people in each of the six coaches.

Services 43

Services Music Coaching Collaboration 43

Jay Cross

APRIL 6, 2013

Formal learning includes courses, workshops, seminars, online learning and certification training. Learning expert Robert Brinkerhoff figures only about 15 percent of formal training lessons change behavior. Online Training Made Easy™. His educational white papers, articles and research reports persuade people to take action.

Blended Learning 44

Blended Learning Performance Support Coaching Internet 44

Jay Cross

MAY 22, 2013

This is the article as submitted; the printed version may vary. It’s worth a revisit because the growing divide will shake the training industry to its roots. Training departments can’t do much with the increasingly important Intuitive skills. Training departments help people learn the Rational. Wikipedia).

Culture 45

Culture Brain Simulations CLO 45

Jay Cross

APRIL 9, 2013

Ten years ago this May a journalist named Nick Carr stirred up a ruckus with an article in Harvard Business Review claiming that IT Doesn’t Matter. Process-oriented environments will impact traditional training just as word processing and social change eliminated most of the nation’s secretaries. Accountable training.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

MARCH 10, 2015

In 1978, I remember seeing my first copy of Training magazine and soon thereafter turning on to the work of instructional pioneers like Robert Mager, Gloria Gery, Malcolm Knowles, Joe Harless, and Ron Zemke. I wasn’t aware there was an entire training industry. It was all new to me. This will be a Lean Start-Up.

Project 36

Project Instructional Design Community Blended Learning 36

Jay Cross

JULY 4, 2009

Articles: Get Out of the Training Business. Next week, we will close the training department. We are shifting our focus from training to performance. I’m changing my title from VP of training to VP of core capabilities. The measure of our contributions will be results, not training measures. Management.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

MARCH 29, 2015

It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. When I’m deciding whether reading a lengthy article is worth my time, I’ll sometimes dump it in a summarizer to figure out if it’s worthwhile to read further.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Jay Cross

NOVEMBER 29, 2013

The CLOs reported that most learning was technical and focused on skills; training enables the organization to operate. An edited version of this article appears in the December 2013 issue of Chief Learning Officer magazine. The CxOs said they expected CLOs to lead, not respond.

Scanning 68

Scanning CLO IBM ASTD 68

Jay Cross

MARCH 28, 2013

Replace training. My writing is not just for articles and books. I trust my gut — treating my feelings as legitimate, at minimum a counterbalance to my thinking brain. I have become an advocate. Change college. I have affirmed that I am an author. It’s also experimental blog posts, interviews, and thoughtful emails.

Friendfeed 40

Friendfeed Write Blog Photo Flash 40

Jay Cross

APRIL 17, 2012

Training departments put PowerPoint presentations on their intranets and acted as if people could learn from them. When times were tough, training departments slashed budgets by replacing face-to-face instruction with online reading. Vendors put deadly-dull page-turner courses online and called it eLearning.

Corporate Learning 81

Corporate Learning Corporate eLearning Lecture Learning 81

Jay Cross

NOVEMBER 30, 2008

The meme of learning was replacing training. Training is something trainers push to trainees. You couldn't very well call this training. Update : I just came upon an article on the web that talks of eLearning in 1997. That pre-dates my earliest eLearning articles. E-loan announced e-track. e + learning.

eLearning 36

eLearning Firewalls Masie IBM 36

Jay Cross

JULY 5, 2008

Harvard B-School’s Andrew McAfee has posted an article and a link to a free HBR article on Investing in the IT That Makes a Difference. What does this have to do with training? and propagate them widely and with very high fidelity.

Business 36

Business Pinnacle Create Customer Service 36

Jay Cross

DECEMBER 18, 2010

Jonah Lehrer has written some great articles lately on the believability of science and credibility of knowledge. This article led me to the Big Think site. Why do researchers focus on technical training instead of enlightenment in general? See The Mysterious Decline Effect in Lehrer’s blog, The Frontal Cortex, on Wired.

Engineering 58

Engineering Research Education Write Blog 58

Jay Cross

DECEMBER 1, 2008

The meme of learning was replacing training. Training is something trainers push to trainees. You couldn’t very well call this training. 2002 Update : I just came upon an article on the web that talks of eLearning in 1997. That pre-dates my earliest eLearning articles. E-loan announced e-track. e + learning.

Metrics 36

Metrics eLearning Internet Firewalls 36

Jay Cross

NOVEMBER 30, 2008

The meme of learning was replacing training. Training is something trainers push to trainees. You couldn’t very well call this training. 2002 Update : I just came upon an article on the web that talks of eLearning in 1997. That pre-dates my earliest eLearning articles. E-loan announced e-track. e + learning.

Metrics 36

Metrics eLearning Attitudes Internet 36

Jay Cross

MARCH 27, 2009

Wonderful short article in Harvard Business Publishing by Freek Vermuelen describes how top-down informationbases actually get in the way of doing business. Lately, I’ve been thinking we’re ready to pull down the silos housing, respectively, Training, CLO, KM, OD, and Corporate Communications.

Knowledge Management 36

Knowledge Management KM Knowledge Management 36

Jay Cross

FEBRUARY 12, 2011

I don’t talk much about training or learning any more. You can train people but they may or may not learn. Training often fizzles. Learning is better than training, but learning is not enough to make sure the job gets done. Clicking on a topic or tool brings up the most popular articles on it. Higher ground.

Xyleme 65

Xyleme Social Networks Theory Firewalls 65

Jay Cross

FEBRUARY 13, 2013

Online Training Made Easy™Citrix GoToTraining is an easy-to-use online training service that allows you to move your entire training program online for more efficient customer and employee training. Hold unlimited online training sessions with up to 200 attendees from around the world right from your Mac or PC.

Social Networks 56

Social Networks Blended Learning Forum Performance Support 56

Jay Cross

AUGUST 9, 2011

Four days ago, an article in the New York Times described how many first-year medical residents are no longer required to work 30-hour shifts. Medical schools offer no training in making good handoffs. A small, controlled study had compared doctors working 16-hour shifts to doctors working 30-hour shifts. Not very, it turns out.

Policies 48

Policies Strategy Roles Leadership 48

Jay Cross

JULY 1, 2008

I have published hundreds of articles on learning and development. You will find that: Internet Time Group does not purchase training programs, learning management systems, or advice. I started blogging my professional activities in the last century. I have written several books on the subject. My work is close to being an open book.

Privacy 36

Privacy Internet Learning Management System LMS 36

Jay Cross

APRIL 21, 2008

Go to training conferences for a few years, and you find that you can almost mouth the words of some of the speakers. Hence, if you’ve been around a while and are hungry for new concepts and fresh approaches, look outside of the training realm. John’s blogroll was to the left of the article I was reading.

Long Tail 36

Long Tail Knowledge Diversity Training RSS 36