Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 26, 2008

Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. First, the interview. Then, the comments.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

APRIL 6, 2013

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entireorganization working smarter. Members of CoPs develop and share knowledge, values, recommendations and standards. Managers have to learn how to develop their people.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

MARCH 6, 2012

Experience has taught us that making over a training department into a business learning function requires these activities: Sell the vision of learning as a value-creating component of social business. explain how to integrate learning & development into the fabric of the business. Make the vision a reality.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

APRIL 6, 2013

You will need to become a champion for the new approach to developing talent in the organization. You must convince your sponsor that managers and supervisors are the linchpin to developing new talent. Let them be the sherpas of both employee and career development. Managers have to learn how to develop their people.

Blended Learning 47

Blended Learning Performance Support Mash-up Mashups 47

Jay Cross

APRIL 30, 2011

My work helping clients work smarter generally involves informal learning, collaboration, knowledge-sharing, organization development, and nurturing learning ecosystems. Jack Welch has said, “Getting the right people in the right jobs is a lot more important than developing a strategy.&# Learning well is working smarter.

Toys 65

Toys Journal Theory Enterprise 65

Jay Cross

JANUARY 7, 2013

Academics and instructional designers will tell anyone who wants to listen just how important formal training is, as it fades in relevance to both learners and businesses.The ITA will keep on questioning the status quo and show how work is learning and learning is the work in the network era – some will listen, many will not. Clark Quinn.

Internet 63

Internet Predictions Confluence Performance Support 63

Jay Cross

JANUARY 23, 2012

New Seasons exemplifies taking a non-training alternative to workplace learning. From a training perspective, we’ve created an environment where an employee’s learning style is accommodated because they learn their own way, at their own pace and in an order that makes sense to them.”. Training should align with the environment.

Mash-up 71

Mash-up Mashups Technology Simulations 71

Jay Cross

JULY 7, 2013

From extensive fieldwork, the Institute for Research on Learning developed seven Principles of Learning that provide important guideposts for organizations. When we develop and share values, perspectives, and ways of doing things, we create a community of practice. Develop new practices with an appreciation of the old.

Communities of Practice 85

Communities of Practice Community Learning Research 85

Jay Cross

MARCH 19, 2012

That led me to an article Harold and I had written on the demise of the training department. The Future of the Training Department. The latter 20th Century was the golden era of the training department. The latter 20th Century was the golden era of the training department. NCR delivered the first sales training.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

JUNE 29, 2013

" While traditional training programs are important, particularly when dealing with items such as compliance and merger integration, they have several shortcomings. It is difficult to train for time-intensive exception handling that occurs outside of standard, business-as-usual processes.

Environment 45

Environment Compliance Training Predictions Global 45

Jay Cross

APRIL 6, 2013

Formal learning includes courses, workshops, seminars, online learning and certification training. Learning expert Robert Brinkerhoff figures only about 15 percent of formal training lessons change behavior. Only when all three learning components are implemented together will a learning and development department see superior results.

Blended Learning 44

Blended Learning Performance Support Coaching Internet 44

Jay Cross

MARCH 21, 2011

The report confuses training and learning time and time again. Say what? “It is argued that the transfer of knowledge acquired in formal training to daily working practice can be problematic, and companies may consider that training offers are not always relevant to their specific business needs and work organisation.&#

Cornerstone 59

Cornerstone Policies Upgrade Learning 59

Jay Cross

APRIL 11, 2013

compliance-training requirements cheaply and efficiently using. development team. with all teams active in developing, commissioning, or implementing. the training department and information. Develop a mix of. Use easy-to-use development tools to create. Develop infrastructure. Improve synergies?

Compliance Training 41

Compliance Training Virtual Classroom Low Cost Blended Learning 41

Jay Cross

AUGUST 7, 2009

Developing more informed marketing partners. Industrial-age training required flocks of instructional designers to develop training programs and instructors to deliver them. Developing and nurturing learnscapes is not just something to keep a chief learning officer occupied. Put innovation on everyone’s to-do list.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

FEBRUARY 12, 2011

I don’t talk much about training or learning any more. You can train people but they may or may not learn. Training often fizzles. Learning is better than training, but learning is not enough to make sure the job gets done. Keeping up with developments in all of these fields is daunting. Higher ground.

Xyleme 65

Xyleme Social Networks Theory Firewalls 65

Jay Cross

MARCH 25, 2014

They base their decisions on what training professionals call Level 4: Did the training impact the bottom line? How can we put this train back on the track? I propose that CLOs adopt the Net Promoter Score® methodology developed by Fred Reichheld at Bain & Company and Satmatrix. Did it matter?

Metrics 79

Metrics Score Survey Internet 79

Jay Cross

FEBRUARY 27, 2012

We’re software nerds, change agents, standards developers, experience designers, game developers, and problem solvers. You don’t hear about tools like these at ASTD meetings and traditional training gatherings. At UTAOU, we were more into developing platforms than programs. Mindmapping.

Cognitive 68

Cognitive Toys Coaching Diversity Training 68

Jay Cross

AUGUST 28, 2012

They also improve the effectiveness of experiential learning by enlisting managers as coaches who give stretch assignments to develop their people and by developing practices that nurture self-directed learning. Take a core sample of overall learning and you still find classroom training for newbies, compliance, and technical subjects.

Organizational Learning 68

Organizational Learning Culture Compliance Training Examples 68

Jay Cross

JANUARY 18, 2013

. “This paper offers a vision of how management — with the help of learning and development (L&D) professionals — can make learning from experience and conversation more effective, complementing formal learning to make the whole program more powerful. And previously, 20 pages on why training is broken and what to do about it.

vendor 38

vendor Reference Sales Conversation 38

Jay Cross

FEBRUARY 13, 2013

A master craftsman makes sure the people she’s developing work and learn from a wide group of people. This paper draws heavily on the work of Charles Jennings, a leading thinker and practitioner in human development, change management, performance improvement and learning. She rotates them through novel assignments. Acknowledgements.

Social Networks 56

Social Networks Blended Learning Forum Performance Support 56

Jay Cross

JULY 13, 2010

The training that SOF personnel go through is a key to their success in real missions. Their training is in-depth, realistic, and repetitive, and it is run by the most experienced SOF operators — not classroom-schooled educators. This type of training puts true meaning into the overused term total immersion. Many wash out.

Simulations 54

Simulations Classroom PowerPoint Tagging 54

Jay Cross

APRIL 9, 2013

Process-oriented environments will impact traditional training just as word processing and social change eliminated most of the nation’s secretaries. Process innovation empowers us to create jobs that provide more throughput and greater worker satisfaction, although not through traditional training departments. Accountable training.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

MARCH 10, 2015

is a set of practices I’m developing to help pull-workers learn to learn. My bookshelves groan under more than 200 books on learning and development. (I’ve I wasn’t aware there was an entire training industry. I’d like to make that easier. I’ve recycled many to get down to this.)

Project 36

Project Instructional Design Community Blended Learning 36

Jay Cross

JUNE 17, 2010

In 1955, Bell Telephone was concerned about leadership development: “A well-trained man knows how to answer questions, they reasoned; an educated man knows what questions are worth asking.” Are our programs developing people we can trust to make the right decisions down the road?

Case Study 53

Case Study Streaming Compliance Training Specialist 53

Jay Cross

NOVEMBER 19, 2013

Salesforce has developed just such a platform, Salesforce1. Either way, it’s the platform on which future training programs, extremely short ones, will play. We’re going to receive services directly form the cloud. 2/3 of all companies feel left out. They need a new platform. And guess what? Everything’s connected.

Camera 43

Camera Sales Enterprise Internet 43

Jay Cross

APRIL 24, 2015

I’m writing a book on learning for oneself, without training. is a book for people and small groups of colleagues who are taking their professional development into their own hands. It’s for knowledge workers and bosses who have been told “You’re responsible for your own learning.” ” Aha!

Pattern 36

Pattern Knowledge Worker Reputation Learning 36

Jay Cross

SEPTEMBER 10, 2010

I’m going to be debating the merits of informal learning with some downright scary competition: Nancy Lewis, who’s probably best known as the champion of IBM’s formidable sales training, and Allison Rossett, who has developed more can-do instructional designers than anyone else on the planet.

Informal Learning 50

Informal Learning Informal IBM Instructional Design 50

Jay Cross

NOVEMBER 8, 2011

Workshops are considered a great opportunity to train teams. We thought we could train them to do their work. They have no time for training because they must solve problems in the moment. ? As the informal knowledge could develop business? Corporate training is for beginners. ? Interview with Jay Cross. ?

Google 46

Google Social Networks Social Network Beginner 46

Jay Cross

NOVEMBER 25, 2011

Our interest is working smarter , not training or HR or technology. Working smarter draws upon design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 We are after quality, not quantity.

Authoring Tools 46

Authoring Tools Social Networks Content Xyleme 46

Jay Cross

MARCH 13, 2011

10% from formal training. 70/20/10 learning concept was developed by Morgan McCall, Robert W. Lombardo at the Center for Creative Leadership and is specifically mentioned in The Career Architect Development Planner 3rd edition by Michael M. 70% from real life and on-the-job experiences, tasks and problem solving. Eichinger.

Performance Support 72

Performance Support Expertise Internet Behavior 72

Jay Cross

MARCH 3, 2012

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 you simply can’t train people to be social!” - Harold Jarche , February 14, 2012.

Social Networks 64

Social Networks Doc Enterprise 2.0 Social Media 64

Jay Cross

AUGUST 22, 2015

The list appears in ASTD Handbook: The Definitive Reference for Training & Development , 2nd edition. People confuse learning with school. Build lessons on learning how to learn into the organization.

Social Networks 36

Social Networks Mash-up Mashups ASTD 36

Jay Cross

FEBRUARY 19, 2010

The first section sets the stage by setting out the fundamentals: the webvolution, the immersive internet, the ineffectiveness of the classroom, and “the brave new training world.&# However, SL can’t shed its DNA, and corporations aren’t going to train workers while the twisted sisters next door solicit customers.

Metrics 41

Metrics Second Life Simulations Instructional Design 41

Jay Cross

APRIL 28, 2010

Professional Development. Long-term professional development often involves working and growing with peers. Good chefs take developing their staff very seriously. Anthony Bourdain decided he needed to accelerate his development so he attended the Culinary Institute of America for formal training. They grow wild.

Communities of Practice 41

Communities of Practice Confidentiality Community Job 41