Wonderful Brain

DECEMBER 22, 2018

CMDK: Alternatively, we could examine an individual who is relatively unskilled or less knowledgeable. Once vetted by management she is assigned to work with a novice customer sales representative, recently graduated from 14 days of training, to improve and assist her use of CRM templates, product knowledge, and sales skills.

Help 40

Help Mentoring Consulting Behavior 40

Wonderful Brain

DECEMBER 28, 2011

We offer custom learning solutions, knowledge & content management and program/project professional services with enthusiastic leadership to drive or support business strategies resulting in compelling user experiences, people performance, and major profitability. I’m the owner and managing director of Wonderful Brain LLC.

Director 44

Director Brain Performance Support Leadership 44

Wonderful Brain

NOVEMBER 23, 2011

These trainees had the right stuff but lacked knowledge of procedures, policies and in some case behavioral insights into how to deal with all sorts of customers. This was, and actually still is, a young airline; established and branded for quality service and a unique series of amenities on their aircraft.

Simulations 64

Simulations Emergent Change Policies 64

Wonderful Brain

FEBRUARY 7, 2014

If knowledge, skills and behaviors are to be transmitted, absorbed and used than instructional design should seek balance. Ultimately, the learning designer has to make everyone happy if information transfer is to take place. Elements that ‘favor’ one group more than another will always be necessary.

Cognitive 72

Cognitive Courseware Social Media Instructional Design 72

Wonderful Brain

DECEMBER 18, 2017

Nevertheless, in learning, the end user must apply what has been transmitted, evidenced in increased knowledge or skills, improved decision-making and modified behaviors. It was an event, like a live concert or play: You’re left with the touching moments, humming a tune or mulling over dialogue but it’s ephemeral.

ILT 40

ILT Action Learning Simulations Interactive 40

Wonderful Brain

MAY 25, 2011

This narrative, acquired from group work sourced far away from the cube farm must be organized to bridge the gap between the problem or project to be addressed and a method of delivering the required knowledge, skills, and behaviors. At this point, anything not directly zeroed in on objectives is pushed off the side.

Social Media 83

Social Media Media Social Cognitive 83

Wonderful Brain

MARCH 27, 2014

It’s seductive; managers cut down head count, more work can be pushed out the door by learning groups under pressure to deliver fast changing content, and costs drop when the designer, a more highly trained, often senior and knowledgeable resource can be set aside or redeployed.

Design 64

Design Courseware Instructional Design Mashups 64

Wonderful Brain

MAY 18, 2012

Not a grouping of pictures that ask the learner to choose which is the right answer, whether process, action or straight knowledge. It is imperative learners take away the knowledge, skills and behaviors they need to be more effective in the workplace.

Instructional Design 61

Instructional Design Movie Voice Stock 61

Wonderful Brain

JANUARY 6, 2011

If you regard making learning ‘products’ that deliver knowledge, skills or behaviors that infuse performance change in others you had better question every decision. For those whose responsibility means creating learning in any of its forms we have an audience we must reach.The inner critic should always be at work.

Voice 44

Voice Storyboard Standards Director 44

Wonderful Brain

SEPTEMBER 20, 2011

The performance that gets measured often means continually reminding the ‘paying’ client that understanding.How will those who complete the course differ in knowledge, skills, and decision making, from their naïve colleagues? Remember your client’s client is your learning target – not the payer.

Information Overload 51

Information Overload Informal Instructional Design Cognitive 51

Wonderful Brain

OCTOBER 30, 2012

If we’re going to create quality knowledge transfer, skills building and behavioral changes in our engineer audience then it pays to peel back their character traits that research and experience seem to bear out: Engineers are: problem solvers. When this type of knowledge AND skills must be transferred a blended approach works best.

Engineering 44

Engineering Learner Cognitive Examples 44

Wonderful Brain

FEBRUARY 24, 2011

What I found in corporate learning – and especially entering the field in synchronicity with the exultant rise of technology, is that you can have the freedom to deliver knowledge, skills and even influence behaviors given the opportunity, a wise client, and a modest budget.

Brain 40

Brain Social Networks Cognitive RSS 40

Wonderful Brain

MAY 17, 2011

2. Describe the deliverables in detail – the more clarity here the easier to define the type of individual required for hire, his skillsets, subject matter knowledge, and experience. Describes, in broad terms, the nature of the project. 3. Ensure expectations for time on task, volume of work and schedules are clarified.

Consulting 51

Consulting Harassment Training Server Juice 51

Wonderful Brain

APRIL 20, 2011

Then practitioners who will align the practical with the realistic by which the revolution will be carried out and perhaps most vitally, the mentors who will work with learners to maximize their capacity for individual growth while providing a baseline of knowledge, skills and behaviors we as a society require.

Attitudes 51

Attitudes Mentoring Toolkit Camera 51

Wonderful Brain

MARCH 26, 2012

Let’s face it; anyone who has read Walter Isaacson’s Steve Jobs bio, or had prior knowledge of SJs commitment to establishing, protecting, and defending the vision and personality of Apple learned what an oath of fealty to branding means. This whole scenario brings back the idea of corporate culture.

Apple 54

Apple Cognitive Metrics Attitudes 54

Wonderful Brain

DECEMBER 7, 2017

The special knowledge and deep understanding about how to drive knowledge, skills and behaviors is – to my eye – given way to a single person. For instance – the ubiquitous application of – what I call PowerPointBasedTools has had two effects.

Flash 45

Flash Templates HTML Learning 45

Wonderful Brain

MARCH 11, 2014

If our product is the transmission of knowledge, skills and behaviors—and we expect change to result from each learning event, than designing with care and scrutinizing each touchpoint is another valuable way to look at and improve learning outcomes.

Custom 81

Custom Learner Off-shore Kirkpatrick 81

Wonderful Brain

JANUARY 23, 2012

Despite the ubiquity of Wikipedia and the web, most teachers rely on a single source to reference the bulk of instructional material for knowledge transfer to their charges. I n the modern era, the textbook is still the spine from which teachers deliver information.

Authoring Tools 50

Authoring Tools Instructional Instruction Scanning 50

Wonderful Brain

NOVEMBER 7, 2011

A Knowledge Management Whitepaper. While you plan your next great innovation design or sales methodology, in the next column over start listing potential unintended consequences and next to that column how you’ll survive with them—or in the best situation how you can make them work for you.

Portfolio 58

Portfolio Google Ideas Innovation 58

Wonderful Brain

JANUARY 11, 2012

Generally, everyone is working to assemble knowledge and learn about a particular topic but individuals are free to come at it from any angle. Such courses are based on the theory of connectivism and on a network where a lot of people are doing independent but interrelated work. It’s collaboration on a global scale.

Learner 56

Learner Moveable Type Movie Music 56

Wonderful Brain

FEBRUARY 22, 2013

Shifting resources from building leadership qualities for leaders only to ensuring hands on managers have the skills and knowledge, techniques and tactics they need, will lay a foundation to ensure the survival of the enterprise even as leaders wash in and out with the tides.

Management 48

Management Change Leadership Effectiveness 48

Wonderful Brain

AUGUST 28, 2011

So there’s been this pecking order going on for more than sixty or more years.

Courseware 48

Courseware Internationalization Alternatives Education 48

Wonderful Brain

APRIL 11, 2011

It’s the smug satisfaction that the end results can be every bit as compelling, dynamic and deliver the requisite knowledge, skills and behaviors equal to that of a Flash (or HTML5) based, interactive gaming, high concept custom developed course. OK, for small bits of lower level knowledge or skills transfer I’m realistic.

Corporate eLearning 77

Corporate eLearning Flash to HTML5 Conversion Pinnacle Courseware 77

Wonderful Brain

MARCH 25, 2011

Educators, rooted in the 19 th century, with some pretense at accepting 20 th century thought, and a few 21 st century models of knowledge transfer. 3. There is no reason the person in the front of the room is the font of all knowledge. In an effort to be short—these items and ideas are top of mind and food for thought.

Ideas 44

Ideas Education Simulations Courseware 44