Jay Cross's Informal Learning

JANUARY 26, 2010

Harm told me about his team’s experience with informal learning in an engagement with Sara Lee. Sara Lee wanted to invest in technology in the domain of learning. At the beginning of this century, learning management systems were quite dominant, and therefore dominant on the radar screen of Sara Lee. Training programs.

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Jay Cross's Informal Learning

DECEMBER 16, 2008

Pfeiffer has just published a book entitled Training form the BACK of the Room! 65 Ways to Step Aside and Let Them Learn , by Sharon L. Here’s the Foreword: Sharon Bowman writes about how trainers need to think about learning, plan learning experiences, and deliver the goods in a class or training.

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Jay Cross's Informal Learning

JANUARY 31, 2009

Training is obsolete because it deals with a past that won’t be repeated. Learning will be redefined as problem-solving, achieving fit with one’s environment and having the connections to deal with novel situations. We are shifting our focus from training to performance. We’re scrapping the LMS posthaste.

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Jay Cross's Informal Learning

OCTOBER 20, 2009

Here’s a six-year old article on informal learning I discovered while Googling for material on learning transfer. If you’re still relying on formal training to develop managers, you might want to give this one a read. Informal Learning and the Transfer of Learning: How Managers Develop Proficiency.

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Jay Cross's Informal Learning

FEBRUARY 12, 2010

A social learning culture requires design, training, guidance, leadership, monitoring and celebrating successes, large and small. Some will think it impossible for a whole culture to shift from fear-based fixes to joy-based learning, from coercion to inspiration. Tags: Informal Learning.

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Jay Cross's Informal Learning

DECEMBER 29, 2009

Here are the most popular posts on the Informal Learning Blog in 2009. Business Impact of Social and Informal Learning. T o implement social/informal learning infrastructure projects, learning and development professionals need to shift their focus from learning to earning. New roles for former trainers.

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Jay Cross's Informal Learning

JUNE 26, 2009

Learnscaping describes a dozen learning patterns, e.g. processes that organizations are using to improve performance through networked informal learning. Only small amounts of time and training are required to become familiar with a technology.

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Pattern Informal Learning Informal Enterprise 2.0 44

Jay Cross's Informal Learning

MARCH 1, 2010

Best of Informal Learning Flow. Intel’s Social Media Training - HarvardBusiness.org , February 3, 2010. Informal learning from the horse’s mouth - Informal Learning , February 3, 2010. Excellent Technical Resource for Mobile Learning - Workplace Learning Today , February 9, 2010.

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Jay Cross's Informal Learning

MAY 25, 2009

How to sell senior management on the value of learning. Blurb : Chief Learning Officers and training directors are struggling to convince executives they are making a difference. This un-book explains what a training director must do to get budget, keep her job, and make solid contributions to the bottom line.

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Jay Cross's Informal Learning

FEBRUARY 3, 2010

Every morning, my email is littered with very basic questions about informal learning. I’ve been ranting about informal and computer-supported learning in organizations for twelve years now. I’m the Johnny Appleseed of networked, social learning. In fact, the buzz about informal learning seems to grow every day.

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Informal Learning Informal Wiki Social Networks 49

Jay Cross's Informal Learning

MAY 21, 2009

Earlier this year in London, I sat down with the editor of Learning Technologies magazine, Ben Chai, to share my views on natural learning, the credit crunch, slam-dunk ROI, social networking, closing the training departments, and more. Tomorrow Learning, part 1 and part 2.

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Jay Cross's Informal Learning

JANUARY 29, 2010

Top Informal Learning links for the first month of 2010. Open course-wars, redux… the real nastiness is elsewhere - Abject Learning , January 5, 2010. Do I Need to Know It, or Just How to Find It? - Workplace Learning Today , January 20, 2010. The End of the Industrial Training Era - Informal Learning , January 2, 2010.

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Informal Learning Informal Cognitive eLearning Guild 43

Jay Cross's Informal Learning

OCTOBER 21, 2009

I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning. How to put social learning into practice. Berlin is beautiful in early December.

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Informal Learning Social Networks Informal Case Study 38

Jay Cross's Informal Learning

JULY 6, 2009

What’s the future of the learning business? We’ll hear from CLOs, training company CEOs, analysts, and software vendors. We’ll hear from CLOs, training company CEOs, analysts, and software vendors. For background, read Tony’s great post on the Business of Learning. Don’t miss the comments.

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Jay Cross's Informal Learning

FEBRUARY 8, 2009

In the network era, learning is the work. This book advocates investing in learning that demonstrably improves organizational performance. Pragmatic and grounded in experience, this is a re-think of how organizational learning can increase profits, spur innovation, and help businesses prosper. Learning is not schooling.

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Network Corporate Learning Ratio Organizational Learning 36

Jay Cross's Informal Learning

FEBRUARY 21, 2009

Why not just cut the training budget? Odd as it seems, budget decisions about corporate learning rarely take the quality of the outcomes into account. Bean counters treat learning as if it were binary, present or not, when in fact learning outcomes are highly variable. Picture the training in your mind’s eye.

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Jay Cross's Informal Learning

FEBRUARY 2, 2009

Jay Cross, thought leader in the field of self-directed learning in the workplace, says promoting individual strengths is at the heart of his philosophy. One of his articles, Informing Learning – the Other 80 Per Cent , Cross makes the point that training is inherently pessimistic.

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Jay Cross's Informal Learning

MARCH 23, 2009

An Informal Conversation about Informal Learning. You can’t get too formal when your topic is informal learning. Shortly after my book on informal learning came out, I told an audience, “I’m really glad to be here because I’m looking forward to hearing what I have to say.&# Innovation in Learning.

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Jay Cross's Informal Learning

DECEMBER 13, 2009

and Change Present Challenges to Many Learning Executives. Chief learning officers (CLO s) are dealing with organizations the same way they did 25 years ago—focusing on full-time employees. Jay Cross is a champion of informal learning (and author of the definitive book on the topic), Web 2.0, By Rex Davenport.

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Jay Cross's Informal Learning

JANUARY 11, 2009

At Online Educa Berlin last month, I hosted a small discussion on Learning in Times of Economic Meltdown. Since adaptation is the key to survival and learning is the enabler of adaptation, the learning function may be able to get on to the CEO’s agenda. Tough times will force the training function to focus on value.

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Jay Cross's Informal Learning

MAY 7, 2010

This morning Jane Hart posted this 5-stage model of the evolution of workplace learning in an organization. I’ve re-worked the model to show: my domain is the workscape (the merger of work and learning, the learning ecosystem). learning is a mix of formal and informal , not one or the other.

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Social Networks Social Network Compliance Training Performance Support 98

Jay Cross's Informal Learning

FEBRUARY 8, 2011

Training Smarter, Working Smarter. Considering the fast pace and super-connectedness of today’s business environment, is the old static classroom really the best place for achieving modern training objectives? Find out how smart businesses today are reaping the benefits of continuous, peer-to-peer learning and collaboration.

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Jay Cross's Informal Learning

DECEMBER 24, 2010

Learning is a continuum of degrees of formality • BY JAY CROSS. In the five years since the publication of Informal Learning, I’ve become the Johnny Appleseed of informal learning. Informal learning is older than civilization. Often, formal learning is delivered to many people at once. It’s efficient.

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Jay Cross's Informal Learning

MARCH 5, 2007

(..)

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Jay Cross's Informal Learning

JANUARY 13, 2011

He also has some very strong opinions on the future of workplace learning. He has spoken with executives, marketers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics. Cross: Training departments should just be blown up. That’s the proof. Cross: It’s spotty.

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Jay Cross's Informal Learning

JANUARY 2, 2010

Tags: Metalearning. (..)

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Jay Cross's Informal Learning

AUGUST 19, 2010

Jay Cross is CEO of Internet Time Group and a thought leader in informal learning and organizational performance. They see that their apprentices learn to create satisfying yet economical food. Anthony Bourdain decided he needed to accelerate his development, so he attended the Culinary Institute of America (CIA) for formal training.

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Jay Cross's Informal Learning

FEBRUARY 16, 2009

Starting virtually from scratch, America had to train millions of men to be soldiers and millions of civilians to make ships and armaments. The training film was born, soon to be followed with the ADDIE model. but ADDIE is beginning to show its age: Training is only part of the learning equation.

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Jay Cross's Informal Learning

APRIL 14, 2009

Blowing Up the Training Department: Make Learning a Management Priority. Are training departments REALLY necessary? Leveraging social networking, informal learning and e-learning are just a few ways to manage learning/training in the 21st Century. Pulse of the Profession Webcast.

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Social Networks Webcast Social Network Innovation 36

Jay Cross's Informal Learning

MARCH 1, 2010

Jane Hart chimed in, reinforcing Harold’s point that “social learning is being picked up by software vendors and marketers as the next solution-in-a-box, when it’s more of an approach and a cultural mind-set&#. I watched vendors hi-jack the term eLearning, and I don’t want to see it happen to social or informal learning.

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Jay Cross's Informal Learning

MAY 29, 2009

George Siemens echoes my feelings exactly in his post today on elearnspace titled Modernizing corporate training. I generally resist linking to organizations that monitor and use the ideas generated in the social/learning/tech space, and then produce reports that fail to acknowledge sources of inspiration.

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Jay Cross's Informal Learning

APRIL 20, 2010

Several hundred people joined my webinar on informal learning today. Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. By focusing on the demand side (what learners need) they can facilitate the biggest part of the learning experience-informal learning.

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Jay Cross's Informal Learning

AUGUST 26, 2010

This book is packed with ideas that will mess with your head – in a good way – by turning your old notions about training, work, and learning upside down and inside out. They draw the ‘kill the courses, shut down the training department’ line with a dramatically heavy hand.&#. – Jane Bozarth, in Learning Solutions.

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Social Networks Social Network eLearning Consultant Consulting 39

Jay Cross's Informal Learning

MARCH 31, 2009

Chief Learning Officer magazine , Effectiveness, April 2009. The Web trained me to click past unrewarding pages and spend my time where it will do me the most good. The Web trained me to click past unrewarding pages and spend my time where it will do me the most good. Expect to see a learning equivalent soon. Now you can.

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Jay Cross's Informal Learning

MARCH 27, 2010

Chief Learning Officer, April 2010. Sun’s most vigorous competitors in the workstation market, IBM and Hewlett Packard, were training new sales reps for eight and six weeks respectively. Couldn’t Sun provide at least one more week of sales training? asked a maverick in Sun’s sales training apparatus. Time Matters.

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Jay Cross's Informal Learning

MARCH 14, 2009

Get Out of the Training Business , my last column for Chief Learning Officer, called for the abolition of corporate training departments. That first round of eLearning largely failed for precisely this reason: you can’t remove the humans from learning. Help me write the next installment. They needn’t worry.

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Jay Cross's Informal Learning

MARCH 11, 2010

Human Capital Institute is hosting a webinar by Dave Wilkins and Jay Cross entitled Put “Learning Demand&# in the Drivers Seat. Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation.

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