Clark Quinn

MAY 31, 2011

To facilitate, they’ve done an impressive job of providing resources to optimize the chances for success. They’re focused on communication and task support as really the two key things. In addition to the training, they’ve provided resources and very specific performance support tools.

Performance Support 162

Performance Support Support Performance Emergent 162

Clark Quinn

AUGUST 26, 2008

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. really gets you performance support. But, not really performance support - at least not as Gloria defined it.

Performance Support 129

Performance Support Support Performance Wiki 129

Clark Quinn

JANUARY 24, 2023

For one, we want to support free answers on the part of learners. While it’s ideal to have an instructor in the loop to provide feedback, the asynchronous part means that’s hard to arrange. One of the mechanisms to support this is to provide a model answer to compare to the learners’ own response.

Evalution 223

Evalution Learner Cognitive Asynchronous 223

Clark Quinn

FEBRUARY 8, 2022

In the former case, we have a legal responsibility to provide guidance. In the latter case, we provide the best guidance, but of course the organization isn’t obliged to comply. That is, it was about the support for learning and quality processes, not the actual offering.

Pedagogy 242

Pedagogy Quality Forum Social Networks 242

Clark Quinn

JUNE 3, 2021

This was good practice, but how to provide feedback? What I’d add now would be a rubric to compare your answer to the model answer, to support self-evaluation. In the process (particularly with specific support in terms of a mnemonic or graphic model), learners can internalize the framework to guide their performance.

CD-ROM 283

CD-ROM Case Study Evalution Asynchronous 283

Clark Quinn

JUNE 15, 2021

So providing a safe sandbox for exploration is a support for learning. For instruction, then, we need support. So putting constraints on the task and/or the environment can support making exploration more effective. We learn to minimize surprise , but we also act to generate surprise. That is, making learning safe.

Search 260

Search Diversity Training Guidelines Guide 260

Clark Quinn

JUNE 6, 2023

You might throw courses at things where they don’t make sense, e.g. where performance support would work better. Measurement should tell you that, in that a course isn’t working, but it won’t necessarily point you directly to performance support. Still, measurement is a step along the way.

Performance Support 206

Performance Support DevLearn Conversation Survey 206

Clark Quinn

NOVEMBER 2, 2021

At the individual level we can be doing things like implementing federated search, to support individual learning. This should be coupled with providing development of writing good search strings and evaluating search outcomes. For instance, supporting learning-to-learn skills. Taking them for granted is a mistake!

Policies 266

Policies Search Digital Alternatives 266

Clark Quinn

DECEMBER 5, 2023

What she did, however, is provide a rich suite of potential barriers, along with solutions, and suggest that you may need to address more than one. Just as you design programs that include messaging, training, support, rewards, and more, you should also ensure that you’ve analyzed all the barriers to performance.

Performance Support 173

Performance Support Analysis Consulting Suite 173

Clark Quinn

AUGUST 30, 2022

They can be learning, or performance support, or even just awareness. Of course, your learning objectives should provide a guide. In a current engagement, we’re faced with the challenge of being given large goals. One of the things we’re wrestling with is how and when to break things up into smaller chunks.

Help 278

Help Metrics Learning Objects Pedagogy 278

Clark Quinn

MARCH 8, 2022

So it’s difficult to get them to provide good support for acquiring skills or understanding. There’s also a lack of visual support. They shouldn’t necessarily be blamed, because they don’t need the support and can’t even imagine that others do!

Expert 272

Expert Cognitive Expertise Problem 272

Clark Quinn

JULY 19, 2022

It’s the tactical step of a strategic goal to provide support for people to successfully meet their needs. And, to be clear, to reduce the reliance on the support staff. This is before there’s even the technology support available to be more proactive, but planning for the possible future is part of the strategy.

Templates 243

Templates Content Cognitive DevLearn 243

Clark Quinn

MARCH 21, 2023

That is, a belief that if we’re provided with the appropriate information, we can crank out a solution. We need evidence to support making the change, but I reckon we also need to raise awareness. Why, don’t you just distribute the information across the screen and add a quiz?

Problem 309

Problem Quiz Quality Instructional Design 309

Clark Quinn

AUGUST 19, 2020

We provide the rules in places where people might get their hands dirty, and we provide support materials (e.g. People not on the job for that time are an expensive resource. What’s a manager to do? What we do all the time is make a probabilistic decision. signs on the walls) in the places you wash your hands.

Learning 309

Learning Brain Research Cost 309

Clark Quinn

SEPTEMBER 19, 2023

It’s that latter that provides the instructional value. Providing them with a model for the domain, e.g. interpersonal relations (c.f. Thus, the best approach is to provide a good model up front, and demonstrate its use. Further, in general, we provide them before we give practice in most cases.

Wikipedia 182

Wikipedia Cognitive Toolkit Predictions 182

Clark Quinn

MAY 23, 2023

Moreover, how are you providing content support. Ideally, practice aligns with the performance objectives, and the models and examples support the practice. One is, of course, the domain. What are the performance objectives? Specifically, what models are you using, and what examples. Then, of course, there’s the practice.

Storyboard 211

Storyboard Roles Examples Performance Support 211

Clark Quinn

NOVEMBER 7, 2023

You provide the inputs, and give feedback on the decisions until they make them in the same way.Then they generalize to decisions that they haven’t had training on. There should be re-skilling support. That is, they support thinking, but they also need scrutiny. Finally, such systems are being put to use in bad ways (e.g.

Cognitive 178

Cognitive DevLearn System Pattern 178

Clark Quinn

MAY 26, 2020

Another possibility is that we’re not providing the right support. We’re not providing useful models and examples instead of a content dump with what’s to hand. We might fail to do the proper performance consulting. Thus, we’d be developing learning solutions that aren’t going to meet the need.

eLearning Consultant 239

eLearning Consultant Alternatives Performance Support Consulting 239

Clark Quinn

DECEMBER 15, 2020

Here’s a video that provides the qualifications, and five trends for 2021 that I’d expect, or like, to see. Hopefully, we’ll see tool vendors aligning their content and assessment capabilities towards designing scenarios and contextualized practice, along with specific feedback for each wrong answer and support for reflection.

Trends 220

Trends Predictions Portal vendor 220

Clark Quinn

AUGUST 3, 2021

It provides a navigable knowledge resource that could be a valuable adjunct to teaching. First, there appears to be no guarantee that this indeed will provide comprehensive coverage. Both have been investigated and found to be lacking in empirical support. With this background, I looked at this project.

Suite 306

Suite Comparison Learning Module 306

Clark Quinn

OCTOBER 10, 2023

I’m currently advising several organizations on their approaches to the use of technology to support learning. We know that we should provide a sufficient quantity of appropriately challenging contextualized practice with aligned feedback, for instance. That is, if we actually want to achieve an outcome.

Virtual World 206

Virtual World Brain Slides Quality 206

Clark Quinn

JANUARY 4, 2022

Which helps support the goal of being quite global. The goal is to fill in the gaps of the books we should have, and provide a better relationship with authors. Thus, I will now be working with Matt (who’s heroically shouldered most of the work) to keep the society going. It’s started, and continued, as all virtual.

Press 224

Press Conference News Global 224

Clark Quinn

MAY 10, 2017

However, it’s more than just performance support. Performance support would be providing a set of steps (in whatever ways: series of static photos, video, etc) or supporting those steps (checklist, lookup table, etc). Yes, you can do this in performance support as well, but here we’re talking about models. .

microlearning 108

microlearning Design Augmented Reality Examples 108

Clark Quinn

MAY 18, 2021

We want support for reflection. They provide the complement to our own endeavors; the reflection to our action! We want resources that can fill in the gaps. So now we can explain why we can attend conferences, read books and articles, and the like.

Conference 187

Conference Lecture Lesson Instructional 187

Clark Quinn

OCTOBER 30, 2018

I believe that we want to find ways to support organizations moving in the direction of innovation and learning cultures. Well, two things, I think: one is to help raise awareness, the other is to provide support. Working on the know has been an ongoing thing (* cough *), but how can we support it? What can we do?

Innovation 165

Innovation Suite Culture Benefits 165

Clark Quinn

DECEMBER 13, 2022

Importantly, they need specific feedback for each wrong answer, btw, so your implementation tool needs to support that! Pretty much everything you need from SMEs plays a role in providing practice. When investigating errors, don’t start with the team.

Informal 289

Informal Alternatives Performance Support Expert 289

Clark Quinn

DECEMBER 22, 2020

The intent is to provide a tool whereby organizations can understand what the possibilities are, assess themselves, and prioritize directions to move and improve. This is an updated version of the model in the book, and I think provides a useful framework for thinking about L&D. So I created a ‘maturity model’.

Performance Support 295

Performance Support Performance Metrics Organizational Learning 295

Clark Quinn

DECEMBER 27, 2016

I was thinking about the ways in which organizations can support performance. So we can provide tools to support us in the moment, we can provide tools to help us work together, and we can develop people all slowly over time. So, one of the things we can do to optimize outcomes is to give people performance support.

Culture 116

Culture Cognitive Performance Support Emergent 116

Clark Quinn

OCTOBER 18, 2022

Another talk presented a lot of data, but ultimately seemed to be about supporting user preferences. For instance, locking into whatever features your provider is willing to develop, and living without best-0f-breed for all components. Sorry, but user preferences, particularly for novices, aren’t a good guide.

Cognitive 193

Cognitive Brain Predictions Conference 193

Clark Quinn

AUGUST 8, 2023

Further, reliable research to evaluate whether they have a measurable impact comes up saying ‘no’ So, despite fervent (and misguided) support, folks shouldn’t promote learning styles as a basis to adapt to. We’ve instruments, which don’t stand up to psychometric scrutiny.

Trust 149

Trust Social Networks LinkedIn Learning Styles 149

Clark Quinn

DECEMBER 17, 2013

In thinking about mlearning, I have characterized the possibilities of mobile as augmenting formal, performance support, social, and contextual. The realization came from the fact that you can use social for both augmenting formal learning and performance support, just as you can with content (both media files and interactive experiences).

Augmented Reality 185

Augmented Reality Performance Support Internationalization Mentoring 185

Clark Quinn

JUNE 8, 2021

With Amazon Associates links: support your friendly neighborhood consultants.). While the first bit of that is useful personally, it’s the latter that provides lots of guidance about how to take our learning from events to experiences. Not all will be relevant, but all are interesting and even important.

Cognitive 210

Cognitive Statistics Social Media Predictions 210

Clark Quinn

SEPTEMBER 25, 2018

We can provide guidelines about good decisions, provide support through the process, etc. I’ll suggest we can, and should, be building in support for making wiser decisions. You do the best you can with DI, and then determine whether it was right with DA. Ok, I can go with that. Does that sound wise to you?

Technology 151

Technology Evalution Guidelines Analysis 151

Clark Quinn

DECEMBER 12, 2018

That latter is referring to performance support, the first step in broadening the L&D perspective. Performance consulting is a process to identify the real problem and cause, and provide appropriate solutions. Doing courses the right way, coupled with performance support, are the key to optimizing execution. Beyond Formal.

Cognitive 176

Cognitive Performance Support Agile Organizational Learning 176

Clark Quinn

MARCH 15, 2016

This conference combines their previous mLearnCon and Performance Support Symposium with the addition of video. I find it kind of misleading that it’s FocusOn Learning , given that performance support, mobile, and even video typically is more about acting in the moment than developing over time. Except that it can be with you.

Cognitive 100

Cognitive Augmented Reality Performance Support eLearning Guild 100

Clark Quinn

MARCH 5, 2014

Performance Support. For one, self-created performance support tools also fall under performance support. However, performance support tools created by others, and not by L&D, fall under social (yes, I’m still coming to grips with the whole informal/social distinction , shameful ain’t it!).

Performance Support 161

Performance Support Culture Strategy Social Learning 161

Clark Quinn

APRIL 11, 2019

I don’t completely align with their approach, but that’s ok, and I regularly cite their lead as a person who’s provided sage advice about doing good learning design. IAnd yet the efforts to make teaching important, supported, valued, etc, tends to still be idiosyncratic. And I think both are good.

Change 160

Change Cognitive Tools Pedagogy 160