From the Coleface

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12 performance consulting questions for L&D

From the Coleface

Offering these questions up so that people can do more effective performance consulting. Which stakeholders need to be involved? What do the stakeholders and target audience care about? What is driving the timelines? ” does not make you a skilled job interviewer.

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Chat GPT kills formal learning?

From the Coleface

Tailored learning: effective performance consulting should lead to a clear and well communicated context for a personalised, formal learning experience and call to action. Reward: a user can be given credit/qualifications/CPD points for attending/completing formal learning as well as any performance system reward for performance improvement.

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So why does your organization want a Learning Experience Platform (LXP)?

From the Coleface

Lockstepping makes it hard to use as an aide-memoire or performance support, because a user has to unlock/click through lots of screens to get to the screen they need. This frees up L&D time to focus on closing the strategically important performance gaps which need more than a ‘shot of content’.

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Five valuable benefits that the disaggregation of training risks destroying

From the Coleface

When converting a F2F experience into blend of digital channels, it is important to do user testing and performance consulting to ensure that valuable benefits are not being thrown away. The realisation that many of your work dilemmas are shared, typical and/or systemic, rather than a result of something you’ve personally done wrong.

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Five more ingredients for compliance e-learning excellence

From the Coleface

Where you have learning that is delivered over several modules, you have the potential to gather lots of data about how a learner is performing. Learners who had performed well during the previous modules received a shorter final assessment and learners who had been struggling got a longer final assessment.

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Is praise better behind closed doors?

From the Coleface

One useful metaphor for managers is that people broadly fall into one of two categories: External referencers: those who gain satisfaction in their own performance from the reaction/ feedback they get. Internal referencers: those who gain satisfaction in their own performance from in relation to their own personal standards.

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Instructional design agony uncle

From the Coleface

How do you reduce lots of detailed content to the key messages that will improve performance? How can you work most effectively with graphic designers, technology specialists and others on the project team? How do you design realistic scenarios? How do I design effective questions? When should I use audio/ video/ other media?