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Save your clients from themselves

Making Change

“Our job is to give the client what they want.” But decades later, I’d say this instead: “Our job is to make the client look good.” ” Often this means, “Our job is to save our clients from themselves.” …by saving them from themselves.

Toolkit 228
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Save your clients from themselves

Making Change

By Cathy Moore "Our job is to give the client what they want." But decades later, I'd say this instead: "Our job is to make the client look good." Often this means, "Our job is to save our clients from themselves." If we want to make our clients look good, we can't just give them what they think they want.by

Toolkit 130
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How to handle the handoff conversation

Making Change

Do your clients expect you to create training on demand? By changing how you talk to them, you can steer them away from an information dump and help them solve the real problem. Once they agree to do a needs analysis, you're on your way to the best solution. For more, see: Burn your training request form.

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Game Design, ChatGPT Prompts: ID Links 6/6/23

Experiencing eLearning

Test the fun factor by getting input from learners. Don’t pull your learner out of the story. However, the way they track data is by hosting it themselves, which affects the pricing model. Branching scenario prototype in 90 minutes Ready to level up your branching scenario skills? Games need to be fun. Does it make sense?

Games 320
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3 Kinds of Certification Courses (Which Kind Is Yours?)

LearnDash

It’s one of the most direct ways to offer learners an educational opportunity that will affect their bottom line as well as your own. Given the differences between these certification types, what approach should you take in developing your course? Certification is one of the biggest markets in online education. General Professional.

Course 298
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Software Training with Stories

Experiencing eLearning

If your goal is to create 5 minute tutorials to help people solve a problem at the apply or solve moment of need , they’re already motivated and engaged. With a few exceptions, nearly any training can benefit from examples. With a bit of initial work to set up the spreadsheet, we saved her at least 5 hours a week of wasted time.

Software 221
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How to handle the handoff conversation

Making Change

By Cathy Moore Do your clients expect you to create training on demand? By changing how you talk to them, you can steer them away from an information dump and help them solve the real problem. Once they agree to do a needs analysis, you're on your way to the best solution. Do you care?