Jay Cross

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Why Organizations Don’t Learn

Jay Cross

Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. The resemblance of their suggestions and the content of Real Learning is uncanny. Embrace and teach a growth mindset. Avoid attribution bias. Don’t work to exhaustion. India.

What is Real Learning?

Jay Cross

How to learn socially, experientially, and informally. Learn how to learn. Real Learning in Pictures (illustrations from the book). Coherent Organization Collaboration Real Learning

New Book: Aha! 75 Ways to Work Smarter

Jay Cross

My new book, Aha!, is for all those people we’ve made responsible for their own learning. This is the missing manual. explains self-assessment, setting goals, dealing with feeds and flows, improving retention, curation, working out loud, social learning, and more. Each technique is backed with a practical exercise. reveals how to: Learn from experience. Remember things faster, better, deeper.

Two types of knowledge

Jay Cross

Explicit Knowledge. #1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts. Answers on Jeopardy. Tree/false tests. Retention of explicit knowledge is easily measured and graded and for that reason it’s where tests focus, over-simplified or not. wide variety of jobs rely on the look-up, transfer, and interpretation of explicit knowledge.

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Download one of the most popular game templates from eLearning Brothers with a look and feel exclusively made for eLearning Learning subscribers! eLearning Brothers creates awesome templates and assets to help you look like an eLearning Rockstar!

Real Learning: Micro and Macro

Jay Cross

Setting goals, reflecting daily, taking risks, and doing experiments prime the brain for spotting opportunities and working smarter. Real Learning. Real Learning

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15 essentials for successful learning

Jay Cross

“A foolish consistency is the hobgoblin of little minds.” ” Ralph Waldo Emerson, Self-Reliance. Most learning is self-directed. Give people the freedom to chart their course. Make sure resources are readily available and easy to find. Set high expectations, and people live up to them. Help people make sense of and prosper in the world and the workplace. People learn by doing.

Through the Workscape Looking Glass

Jay Cross

Your Workscape is everything in your organization except the training department. It’s where work is done and where people hone the skills they need to add value. It’s the biggest frame of the big picture. It’s relationships and culture and secret sauce. It’s the organization as organism. To prosper, you need to nurture it, plant seeds, pamper the ground. It’s your job to help the system thrive.

I’ve been depressed. You?

Jay Cross

I’ve been depressed. Telling you this will blow my chances of running for president, but what the hell: I have been clinically depressed for the last two years. It’s a form of going crazy. lost interest in my work, stopped blogging and taking photos. became a near-hermit. . No one deserves to go through life feeling shitty and that’s precisely what depression can do to you. Everything is gloomy.

Transform Your Video Strategy for Enterprise Learning & Communication

We sat down with Tom Clancy, former CLO of EMC, to discuss the role of video in the future of enterprise learning and communication.

Real Learning

Jay Cross

“Those who cannot change their minds cannot change anything.” ” –George Bernard Shaw. is becoming  Real Learning. The old name didn’t fit the book. captures the spirit of “Oh, I see; that’s how you do it.” ” Cool. Unfortunately, the term Aha! only focuses only on the magic moment of enlightenment. Real Learning explains how to do it.

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Real Learning explained

Jay Cross

Excerpt from interview with Learnnovators. Learnnovators: We are excited about having reviewed your new book Real Learning.  We couldn’t agree more with Laura Overton (Founder & CEO, Towards Maturity) that this is a manual to empower self-directed learners in really practical ways. Jay: I’d be delighted. Real Learning seeks to empower people to use their wits and increase their mental capacity.

Be a humanist

Jay Cross

An intimate group of Fortune 50 CLOs invited me to talk with them about how to make the most of informal learning. Jane, Charles, Clark, Harold and I chatted at length. We came up with twenty-four suggestions which I’ll soon walk the CLOs through. One piece of advice stood out for me as the crux of it all. That’s my personal view. Meta-Learning Psychology

Future of Education 2020 Summit

Jay Cross

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation. Finally, Finally, following a panel session, we were invited to stand at a microphone if we had questions. Naturally, I was first in line. said I don’t get it.

Customer Training Completion Rates

Curious to learn how different factors in your training courses may affect completion rates? We crunched the numbers to help you set goals for course completion and build your content strategy. Download the study to learn what kind of content keeps learners engaged, how long courses should be, and more.

Last days of the world’s fastest ocean liner

Jay Cross

On its inaugural voyage in 1952, the sleek S.S. United States set the record for an Atlantic crossing (3 1/2 days) and more than sixty years later, the record still stands. The United States was the Concorde of its day: high tech, expensive, and luxurious, the fastest way across the ocean. We were to travel on the S.S. United States! Another military brat and I landed our own cabin. United States.

Leave Learning to Employees, sort of

Jay Cross

Leave Learning to Employees. By Kate Everson. CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. They don’t need him any more. Learner-created content presents a challenge to CLOs: they want to control it. EasyGenerator CEO Kasper Spiro points out that you can’t. What nonsense.

Conferences can be better, a whole lot better

Jay Cross

The conference business is booming yet every participant has some major gripe about the way conferences are run. We all think we know better. It goes with the territory. In the beginning of the year, I looked into the future of conferences. Would they go the way of record stores and newspapers? concluded that: Flipping conference presentations can vastly improve learning outcomes. Community First!

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Athens to Istanbul

Jay Cross

Travel athens cruise greece greek islands windstar

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Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

Real Learning explained graphically

Jay Cross

These are graphics from the. current edition of Real Learning. The Real Learning Project. The Real Learning Book. Buy Real Learning for $2.99. Real Learning

Jane Hart’s Top 100 Learning Tools

Jay Cross

It’s time once again to contribute to  Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual. It’s enlightening to review what’s best in the toolbox. My top tools for learning are: Experience. Extracting the lessons of simply living my life. Friends. Books. WordPress.

Price of Real Learning going from $2.99 to $6.99

Jay Cross

The price of the pdf version of Real Learning will increase from $2.99 to $6.99 on October 25th, a week from today. Buy enough for your team now. At $2.99 a pop, you could issue a wake-up call to everyone on your floor for a few hundred bucks. Buy Real Learning  here. Table of Contents        Bibliography. Book Reference Page. Learn from experience without 
instructors or classrooms. 
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Falling behind

Jay Cross

72% of eighteen Fortune 100 CLOs told me their people are not growing fast enough to keep up with the needs of the business. . Granted, it’s impossible to predict the future needs of the business in this volatile world, it’s still troubling that most big-company CLOs don’t feel what they’re doing is adequate to prepare the workforce for the future.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

50 suggestions for implementing 70-20-10

Jay Cross

Things should be as simple as possible, but no simpler. implementing 70-20-10 is not simple. Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today the series is complete. Here’s what you’ll find: Post 1     Post 2     Post 3     Post 4     Post 5. Post 1   People learn their jobs by doing their jobs. Effective managers make stretch.

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Where I’m coming from

Jay Cross

These are my core beliefs about how to get along in the world. wrote this post fourteen years ago and rediscovered it this morning. I’m amazed at the consistency of what I believe. still hold to these, although now they’d be supplemented with newfound knowledge about complexity, mindfulness, informal learning, community, social media, and other topics. Perception is reality. Be alert.

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50 suggestions for implementing 70-20-10

Jay Cross

50 suggestions for implementing 70-20-10. part 1 of 5. People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. Experience is the teacher, and managers shape those experiences. These posts offer guidance to managers who want to make learning from experience and conversation more effective. The potential is great. Quite the contrary.

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Enterprise Learning & Digital Transformation

Jay Cross

Enterprise Learning takes learning beyond the training department into the overall extended enterprise, the “Workscape.” ” It’s a breakout that’s happening throughout organizations as they embrace digital technology. The digital makeover has yet to reach HR. It’s time for that to change. Adopting a policy of free information access and communication.

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

The principles of learning

Jay Cross

Yesterday I came upon a 13-year old cassette recording of Peter Henschel, executive director of the Institute for Research on Learning , speaking to a breakout session at Elliott Masie’s TechLearn conference. This talk had a profound effect on my thinking. It holds up damn well today. Learning About Learning: Lessons from the Trenches. Session 99TL-503, TechLearn 1999, Orlando. It’s richer.

Big Data at Google

Jay Cross

To see Big Data at work, look to Google, where number-crunching on a massive scale has changed hiring and management practices. Measurements and analytics rule at Google. All people decisions at Google are based on data and analytics,” according to Kathryn Dekas, a manager in Google’s “people analytics” team. Google’s conclusions have a bearing on where CLOs should be focusing their efforts. If you interviewed for a job at Google several years ago, you might have been asked to answer questions like these: You are shrunk to the height of a nickel and thrown into a blender. What do you do?

Airline madness

Jay Cross

I’m writing this from the first class cabin on a United flight from Houston to Munich. We have been plied with champagne, prosciutto, steak, cheese, (had to pass on the salad and ice cream sundae courses), free-flowing wine, and cognac. I’m sitting in a comfortable wide seat that converts into a bed. United is not alone in the airline industry; collusion sees to that. Dumb as dirt. Bait and switch.

Project Aha!

Jay Cross

is a set of practices I’m developing to help pull-workers learn to learn. I’m investigating what it takes for a learner to become self-sufficient, to both learn and design learning experiences. I’d like to make that easier. My bookshelves groan under more than 200 books on learning and development. (I’ve recycled many to get down to this.) None that I know of. That was a 1.0

Quality Control process for E-Learning

Quality assurance is often reduced to correcting errors in a nearly completed learning product. But creating a quality assurance process that influences decisions throughout production reduces the amount of revisions. This is the final step to ensuring that e-Learning applications are not themselves a barrier to learning

Learning Styles, ha, ha, ha, ha

Jay Cross

I wrote this post in Thursday, December 08, 2005, but I’m reposting it here because some people still have not got the message. This is an exception. This marvelously tongue-in-cheek report looks at 800 studies of learning styles and concludes that there are better uses for educational funding. And how about this? verbalisers versus imagers. holists versus serialists. thinking versus feeling.