Clark Quinn

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Organizational Learning Engineering

Clark Quinn

Organizational learning processes – across L&D, Executive Development, Leadership Development, and more of the roles in HR and talent management – are largely still rooted in both industrial era models and myths. We see practices that don’t make sense, and we’re not aligned with what we now know about how we think, work, and learn. Let’s go! strategy

Learning Through the Wild

Clark Quinn

So last week I was in the wilderness for some more time, this time with family. And there were several learnings as an outcome that are worth sharing. As context, Yosemite National Park is one of the world’s truly beautiful places, with the valley as an accessible way to see the glacier-carved rock. And then there’s one other option: the High Sierra Camps. meta-learning

Trying out videos

Clark Quinn

DevLearn , the elearning conference I’ll be attending in November, has suggested adding videos to promote your talks.  I haven’t done much with video (though I did just do this <6 minute one about my proposed learning pedagogy), but I’ve found the ‘narrated presentation’ capability built into Keynote to be of interest, so I’ve been playing with it.

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What’s Your Learning Tool Stack?

Clark Quinn

I woke up this morning thinking about the tools we use at various levels. Yeah, my life is exciting ;). Seriously, this is important, as the tools we use and provide through the organization impact the effectiveness with which people can work. What this represents is people talking about the tools they use to do their jobs, and I reckon it’s important for us to talk about tools for learning.

Attract, Engage, and Develop Talent using Open Badges: An IBM case study

Companies have an incredible opportunity to use badges to help attract, engage, recognize and develop talent. There have been significant developments around digital credentials and particularly the fast rise of badges and micro-credentials. Learning Professionals need to be aware of what's happening and innovators should be taking a leading role. In this session, David will go through the well-known IBM Open Badge Program to help explain badge programs.

Learning in context

Clark Quinn

In preparation for the upcoming FocusOn Learning Conference, where I’ll be running a workshop about cognitive science for L&D, not just for learning but also for mobile and performance support, I was thinking about how  context can be leveraged to provide more optimal learning  and performance. Naturally, I had to diagram it, so let me talk through it, and you let me know what you think.

The Inaugural Jay Cross Memorial Award winner is…

Clark Quinn

Reposted from the Internet Time Alliance website: The Internet Time Alliance Jay Cross Memorial Award is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organisation and/or on the wider stage. It’s wider than that.

‘Form’ing learning

Clark Quinn

Last week I ran a workshop for an online university that is working to improve it’s learning design. Substantially. They’re ramping up their staff abilities, and we’d talked about how I could help. They have ‘content’, but wanted to improve the learning design around this. So, first of all, my focus was on formative evaluation.  If we take activity-based learning seriously, we need to ensure that there are meaningful tasks set that can provide feedback. Ok, so not every formative evaluation should be such a situation. Then we moved on to more hands-on work. desig

Mindmapping

Clark Quinn

So, if you haven’t figured it out yet, I do mindmaps.  As I’ve recited before, I started doing it as a way to occupy my brain enough so I could listen to keynotes, but occasionally I use it to other purposes, such as representing structure or even planning. Mindmaps are a visual way of representing knowledge. And the links can be plain or directional. design meta-learning

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

Wild thinking

Clark Quinn

Our everyday lives are decreasingly connected to nature. We’re increasingly separated from the context we evolved in. Is that a good thing? Now, our relationship with nature hasn’t always been one of benevolent protection, as Roderick Nash has let us know. But are there reasons to consider wilderness benefits for our thinking and learning? The evidence appears to say yes. Happy trails!

Two separate systems?

Clark Quinn

I frequently say that L&D needs to move from just ensuring optimal execution to also supporting continual innovation. Can these co-exist, or are they fundamentally different?  I really don’t know, but it’s worth pondering. On the other hand, there is quite a bit of expression for more flexible systems, a more podular approach. This is what led to our Coherent Organization model.

Activities for Integrating Learning

Clark Quinn

I’ve been working on a learning design that integrates developing social media skills with developing specific competencies, aligned with real work.  It’s an interesting integration, and I drafted a pedagogy that I believe accomplishes the task.  It draws heavily on the notion of activity -based learning. For your consideration. As they work on the deliverable, they’re supported.

A richer suite of support

Clark Quinn

While it’s easy to talk about how we need to support the transition from novice to expert, it might help to be a little more detailed. While it’s easy to say that the role of formal learning wanes, and the role of informal learning ramps up, what are the types of support we might look to? As they start performing however, their needs change. There are cultural factors as well. Can you?

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Whitepaper: When The LMS Isn’t Enough

In this whitepaper, you will discover the main reasons why the LMS alone is no longer meeting the needs of the modern learner. More importantly, you will learn what you can do to enhance its value.

Coherent Implications

Clark Quinn

One of the things to do with models is use them as the basis to explain and predict. And right now I’m working with the Coherent Organization model and looking at the implications for decisions. How does this model map to choices you make in the organization? At the work team level, you want people to be able to communicate with one another effectively, and collaborate to find answers.

xAPI conceptualized

Clark Quinn

A couple of weeks ago, I had the pleasure of attending the xAPI Base Camp, to present on content strategy. While I was there, I remembered that I have some colleagues who don’t see the connection between xAPI and learning. And it occurred to me that I hadn’t seen a good diagram that helped explain how this all worked. So So I asked and was confirmed in my suspicion.

The wrong basis

Clark Quinn

Of late, I’ve been talking about the approach organizations take to learning.  It’s come up in presentations on learning design, measurement, and learning technology strategy. And the point is simple: we’re not using the right basis. What we’re supposed to be doing is empirically justifiable: doing investigations into the problem. identifying the root cause. mapping back to an intervention design. determining how we’ll know the intervention is working. implementing our intervention. testing to see if we’ve achieved the necessary outcome. Please?

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Socially Acceptable

Clark Quinn

I was talking with my ITA colleagues, and we were discussing the state of awareness of social learning. And we were somewhat concerned that at least from some evidence, there’re some misconceptions around about social learning. So I thought I’d take another shot at it. First, let me make the case why it’s important. There are number of  reasons to be interested in social learning: it’s more natural : our learning mechanisms were social before they were formal. Then, let’s clarify what it’s  not. So what  is good social learning? social strategy

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

A complex look at task assignments

Clark Quinn

I was thinking (one morning at 4AM, when I was wishing I was asleep) about designing assignment structures that matched my activity-based learning model. And a model emerged that I managed to recall when I finally did get up.  I’ve been workshopping it a bit since, tuning some details. No claim that it’s there yet, by the way. There could even be a model presentation.

Ambiguity Denial Syndrome?

Clark Quinn

I was talking with a colleague at an event one of the past weeks, and I noted down the concept of ambiguity denial syndrome. And I’m retrospectively making up what we were talking about, but it’s an interesting idea to me. What we did was explain away the few times it didn’t work. And our learning designs, and organization designs, and our cultures, need to recognize this.

The Grail of Effective and Engaging Learning Experiences

Clark Quinn

There’s a considerable gap between what we can be doing, and what we are doing. When you look at what’s out there, we see that there are several way in which we fall short of the mark. While there are many dimensions that  could be considered, for the sake of simplicity let’s characterize the two important ones as effectiveness of our learning and the engagement of the experience.

Top 10 Tools for Learning 2016

Clark Quinn

It’s that time again: Jane Hart is running her 2016 (and 10th!) Top 100 Tools for Learning poll. It’s a valuable service, and points out some interesting things and it’s interesting to see the changes over time.  It’s also a way to see what others are using and maybe find some new ideas. She’s now asking that you categorize them as Education, Training & Performance Support, and/or Personal Learning & Productivity. All of mine fall in the latter category, because my performance support tools are productivity tools! So Books are still a major way I learn.

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Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Working and learning out loud

Clark Quinn

I’ve been thinking about some of the talk around the Future of Work, and in addition to the free flow of information I recently posted about from the Coherent Organization, I think working out loud is another component. Inspired by a post from my colleague Harold Jarche, this is how I see it, in actionable terms.  (And I expect this is also part of Jane Bozarth’s Show Your Work , but I’ve yet to get my mitts on a copy, mea culpa.). The point is to make your work visible. And there are two dimensions: within the organization, and outside the organization. strategy social

John Black #ICELW Keynote Mindmap

Clark Quinn

Professor John Black of Columbia Unveristy gave a fascinating talk about how games can leverage “embodied cognition” to achieve deeper learning. The notion is that by physical enaction, you get richer activation, and sponsor deeper learning.  It obviously triggered lots of thoughts (mine are the ones in the bubbles :). Lots to ponder. design games meta-learning

Serious Comics

Clark Quinn

I attended  ComicCon  again this year, and addition to the wild costumes, crowded exhibit hall, and over-priced food, there are a series of sessions. They cover television, movies, and print in a wide variety of markets. And I like the sessions that aren’t associated with popular media (as waiting in lines is something I’m fairly averse too). One I saw this year (not all of, for several reasons) was particularly thought-provoking. And back then we didn’t even  have the label ‘serious game’! These are actually both serious issues. So, what are you waiting for?

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70:20:10 furor

Clark Quinn

I have to admit that I’m continually flummoxed by those who rail against the 70:20:10 model. Recent posts by Mark Britz and Ryan Tracey both take this on, Ryan’s in particular pointing to a poll where more than half of the respondents said it wasn’t relevant. And there’s been quite some vehement opposition. Really? Really. There’s a chapter in a book about myths by a few academics who claim that it’s not bolstered by academic research! Similarly in a complaint linked off of Ryan’s post. It’s certainly what I see way too often. strategy

The Performance Management Storm: Four Macro-Trends Driving the Change

Needed: A shift from traditional performance management systems (organized as an annual review process) to newer performance development systems (organized around real-time dynamics). Download part one in a series to gain insight into why this shift must happen and why it needs to happening now

Scenarios and Conceptual Clarity

Clark Quinn

I recently came across an article ostensibly about branching scenarios, but somehow the discussion largely missed the point.  Ok, so I can be a stickler for conceptual clarity, but I think it’s important to distinguish between different types of scenarios and their relative strengths and weaknesses. These are all approximations to full games, with various tradeoffs. design games

eLearning Process Survey results!

Clark Quinn

So, a few weeks ago I ran a survey asking about elearning processes*, and it’s time to look at the results (I’ve closed it). eLearning process is something I’m suggesting is ripe for change, and I thought it appropriate to see what people thoughts. With those caveats, what did we see? The first question was looking at how we align our efforts with business needs. design strategy

Aligning with us

Clark Quinn

One of the realizations I had in writing the Revolutionize L&D book was how badly we’re out of synch with our brains. think alignment is a big thing, both from the Coherent Organization perspective of having our flows of information aligned , and in processes that help us move forward, but with, well, our humanity. First, our thinking isn’t all in our heads.

Content isn’t a silo

Clark Quinn

I mentioned in my previous post that I was talking at the xAPI camp about content strategy, and on the way in I created a new diagram to convey a concept I wanted to discuss.  Of course one of the things I agitate about for the revolution is that L&D can’t hide away but has to start engaging across the business.   And, let me add, that’s only increasing. Our silos are breaking down.

Workbook: Gamification and Your Enterprise Learning Strategy

This workbook is a response to your need to understand how to strategically incorporate gamification into your learning strategy, in order to drive real business results. It’s designed to be printed, written in and used as a guide.

Moving forward

Clark Quinn

So, I was chided that my last post was not helpful in moving people forward, as I was essentially being derogatory to those who weren’t applying the new understandings. And I’ve previously provided lots of ways to think anew about L&D, such as posts on the topics (both carrot and stick), pointed to  readings that are relevant and can help, created a group  to discuss the issues, and even written a book trying to point out the ways to move forward, so I’m not apologetic about also trying to point out the gaps (hey, let’s try all levers). It’s not easy. strateg

Bill Nye (Science Guy) #LSCon Keynote Mindmap

Clark Quinn

Bill Nye gave an entertaining talk on the benefits of science and learning, drawing on his experience. meta-learning

Rethinking Design: Curriculum

Clark Quinn

In addition to yesterday’s post about pedagogy , I also mentioned the need to get deeper on curriculum as well. The notion is that we need to redefine curriculum as a way to get away from a content base, and start moving to an activity base. These tasks can be viewed as competencies that, if the learner possesses them, there is evidence that they are prepared to perform. Fingers crossed ;).

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Metacognitive Activity?

Clark Quinn

So, as another outcome of the xAPI base camp a few weeks back, I was wondering about tracking not only learning , but meta-learning. That is, not only what activity might  mean learning, but what mean meta-learning?  I started wondering about a vocabulary, but realized that you’d have to have activity that you could actually detect was evidence of meta-learning. meta-learning technology

How the right tech tools for your team can power your sales enablement strategy

A staggering 80% of sales professionals report they don’t remember or implement their lessons from annual sales kickoff meetings.Our new publication, available below, explores how companies can avoid costly mistakes in sales training.