Clark Quinn

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Thoughts on Learning Design Strategy

Clark Quinn

At the DevLearn conference, I ran a Morning Buzz on Learning Design Strategy. I’m happy to say that the participants threw in lots of ideas, and I thought they were worth capturing. Attendees suggested it’s your goals and approach, ensuring you are delivering effectively.  It’s also your review approach, and metrics. These are all elements that indeed contribute to strategy.

Errors and misconceptions

Clark Quinn

When I was a grad student, my advisor looked a lot at error. HIs particular focus was to prevent it through good interface design.  He characterized them as of two types: slips and mistakes. Slips are when you have the right intent, but from elements of our architecture end up making the wrong move. Mistakes are when your intentions are wrong. Make practice meaningful. design

Quiz 58

Mobile Lesson

Clark Quinn

I’m preparing my keynote for a mobile conference, and it’s caused an interesting reflection.  My mlearning  books came out in 2011, and subsequently I’ve written on the revolution. And I’ve been speaking on both of late, but in some ways the persistent interest in mobile intrigues me. What does this mean? As I wrote before , China is much bigger into mobile than we are.

A Cognitive Audit?

Clark Quinn

In the recent Chief Learning Officer magazine, I wrote an article on the basics of the cognitive science of learning. And I truly believe that if you’re a professional, you should be aware of the fundamental scientific basis of your profession. Pilots need to know aeronautics, physicians need to know physiology, etc. And therefore, I reckon L&D needs to know the cognitive background.

How to Create a Customer Training Strategy

Want to develop an effective customer training strategy for your organization? Download this guide to learn some simple steps you can follow to set your team up for success. Click to download.

Employee Experience

Clark Quinn

One of the recent trends has been about ‘customer experience’, focusing the organization on a consistent and coherent customer experience from first exposure through to ongoing product or service use. And this is a ‘good thing’!  I’ve participated in the efforts of an organization to achieve it, and can see the real benefits. reach out with questions. provide answers.

Because quality matters

Clark Quinn

I was reflecting on some of the actions my colleagues and I take. These are, in particular, colleagues that have been contributing to the field for a long time, ones who know what they’re talking about and that I therefore respect.  I retweeted one who called for being careful of the source in message. I’ve supported another who has been on a crusade against myths. And I joined with some others to promote quality elearning. And it led me to wonder why. Why care? Why take risks and potentially upset people? And I realized that it’s because I care; because quality matters.

Mick Ebeling ATD TechKnowledge Keynote Mindmap

Clark Quinn

Mick Ebeling, of Not Impossible Labs, opened the TechKnowledge conference with an inspiring keynote. He told engaging stories about achieving the impossible because it just took commitment. He evangelized contributing, and getting contributions by emphasizing the brand benefits of doing good. The post Mick Ebeling ATD TechKnowledge Keynote Mindmap appeared first on Learnlets.

Tony DeRose #DevLearn Keynote Mindmap

Clark Quinn

Tony DeRose opened the second day of DevLearn with a geeky (and intriguing) presentation on the links between math and story in making animation. With clips and anecdotes he showed how it works, and inspired about how they’re connecting this to STEM. The post Tony DeRose #DevLearn Keynote Mindmap appeared first on Learnlets. design meta-learning technology

Take Charge of your eLearning environment

Learn how to maximize the impact of your learning by aligning to the goals of your organization, how to establish a learning culture with gamification including leaderboards and badges. Discover a learning content management system that is both powerful and easy to configure and manage.

Organizational Learning Engineering

Clark Quinn

Organizational learning processes – across L&D, Executive Development, Leadership Development, and more of the roles in HR and talent management – are largely still rooted in both industrial era models and myths. We see practices that don’t make sense, and we’re not aligned with what we now know about how we think, work, and learn. Let’s go! strategy

Kaihan Krippendorff Keynote Mindmap

Clark Quinn

At a private event, I had a chance to hear Kaihan Krippendorff talk about thinking differently about innovation.  He used an 8P’s model as a framework to illustrate how to think differently. strategy

Penn Jillette #DevLearn Keynote Mindmap

Clark Quinn

Magician Penn Jillette opened the DevLearn conference with a fascinating presentation on storytelling, telling his story and unpacking magic for us. The post Penn Jillette #DevLearn Keynote Mindmap appeared first on Learnlets. design meta-learning

Demoing Out Loud (#wolweek and #DevLearn)

Clark Quinn

Demoing is a form of working out loud, right?  So I recently was involved in a project with Learnnovators where we designed some demo elearning (on the workplace of the future), and documented the thinking behind it. (The The posts, published by Learning Solutions, are aggregated here.)  And now there’s be a chance to see it!  So, a couple of things to note. First, this is Work Out Loud Week, and you should be seeing considerable attention to working out loud (aka Show Your Work). Once it does, you see more awareness of activity, improved outcomes, and more. Hope to see you there!

Transform Your Video Strategy for Enterprise Learning & Communication

We sat down with Tom Clancy, former CLO of EMC, to discuss the role of video in the future of enterprise learning and communication.

How to learn and learn-to-learn

Clark Quinn

I was asked by a colleague to answer some questions for a project on how to learn.  I naturally decided to answer in a blog post ;). In your working life, how have you learnt effectively from experience, please provide an example if possible? While obviously reveling in the positive ones, I look for constructive feedback that I can try to improve upon. Stay curious, my friends. Look for links.

70:20:10 and the Learning Curve

Clark Quinn

My colleague Charles Jennings recently posted on the value of autonomous learning (worth reading!), sparked by a diagram provided by another ITA colleague, Jane Hart (that I also thought was insightful). In Charles’ post he also included an IBM diagram that triggered some associations. The point was that the closer to the work that learning is, the more value. Hence the revolution. :).

What’s Your Learning Tool Stack?

Clark Quinn

I woke up this morning thinking about the tools we use at various levels. Yeah, my life is exciting ;). Seriously, this is important, as the tools we use and provide through the organization impact the effectiveness with which people can work. What this represents is people talking about the tools they use to do their jobs, and I reckon it’s important for us to talk about tools for learning.

Activities for Integrating Learning

Clark Quinn

I’ve been working on a learning design that integrates developing social media skills with developing specific competencies, aligned with real work.  It’s an interesting integration, and I drafted a pedagogy that I believe accomplishes the task.  It draws heavily on the notion of activity -based learning. For your consideration. As they work on the deliverable, they’re supported.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Reconciling Activity and Decisions

Clark Quinn

In preparing to work with a client on developing their learning science understanding, I realized that I was using two representations about meaningful learner interaction that could be seen to be conflicting.  On the one hand I talk about using decisions as a basis for design, and on the other I refer to activity -based learning. And I have separate diagrams for each. Does it make sense to you?

‘Cooking up’ some learning

Clark Quinn

So, I like to cook (not bake, but cook). And possibly the first thing I ever really mastered was enchiladas.   I’d put a chunk of beef in the crockpot, with a can of enchilada sauce and half-to-most of a beer.  (I experimented with making my own sauce for a while, but ultimately the differences weren’t worth it.) With some extra across the top. It really slows things down.

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Learning Through the Wild

Clark Quinn

So last week I was in the wilderness for some more time, this time with family. And there were several learnings as an outcome that are worth sharing. As context, Yosemite National Park is one of the world’s truly beautiful places, with the valley as an accessible way to see the glacier-carved rock. And then there’s one other option: the High Sierra Camps. meta-learning

Learning Strategy Issues

Clark Quinn

The other thing that I was involved in at Online Educa in Berlin was a session on The Flexible Worker. Three of us presented, each addressing one particular topic. One presentation was on collaborating to produce an elearning course on sleeping better, with the presenter’s firm demonstrating expertise in elearning, while the other firm had the subject matter expertise on sleep health. And, per our design, issues emerged. The format was interesting: our presentations were roughly 10 minutes each. And we were using a tool ( to collect and rank questions. user-generated content).

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

Aligning Learning

Clark Quinn

Last week, at Online Educa in Berlin, I gave a tutorial on deeper elearning as a pre-conference event. In it, I talked about getting more meaningful objectives, writing practice that actually develops meaningful outcomes, and content (concepts & examples) aligned to support effective practice. also talked about emotional engagement and social learning, before talking about revising design processes to incorporate these deeper elements in an effective and not-too-different approach.  In short, I was talking about aligning our designs, and our design processes, to how we think and learn.

xAPI conceptualized

Clark Quinn

A couple of weeks ago, I had the pleasure of attending the xAPI Base Camp, to present on content strategy. While I was there, I remembered that I have some colleagues who don’t see the connection between xAPI and learning. And it occurred to me that I hadn’t seen a good diagram that helped explain how this all worked. So So I asked and was confirmed in my suspicion.

China is mobile!

Clark Quinn

I’ve had the fortune to be hear in China speaking on mlearning. And there are a couple of interesting revelations that I hadn’t really recognized when I did the same last year that I thought I’d share. But they’re all phones, I seem to see few tablets. They vary in size from phones to phablets, but they’re here. Which leads to a second recognition. mobile

Wild thinking

Clark Quinn

Our everyday lives are decreasingly connected to nature. We’re increasingly separated from the context we evolved in. Is that a good thing? Now, our relationship with nature hasn’t always been one of benevolent protection, as Roderick Nash has let us know. But are there reasons to consider wilderness benefits for our thinking and learning? The evidence appears to say yes. Happy trails!

Attract, Engage, and Develop Talent using Open Badges: An IBM case study

Companies have an incredible opportunity to use badges to help attract, engage, recognize and develop talent. There have been significant developments around digital credentials and particularly the fast rise of badges and micro-credentials. Learning Professionals need to be aware of what's happening and innovators should be taking a leading role. In this session, David will go through the well-known IBM Open Badge Program to help explain badge programs.

The Inaugural Jay Cross Memorial Award winner is…

Clark Quinn

Reposted from the Internet Time Alliance website: The Internet Time Alliance Jay Cross Memorial Award is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organisation and/or on the wider stage. It’s wider than that.

Maxwell Planck #DevLearn Keynote Mindmap

Clark Quinn

Maxwell Planck gave the afternoon keynote for the opening day of DevLearn. He talked about the trajectory of VR, with very interesting reflections on creativity, story, and meaning. The post Maxwell Planck #DevLearn Keynote Mindmap appeared first on Learnlets

Next book?

Clark Quinn

The time has come to ask: what should be my next book?  I’ve written four so far: Engaging Learning was something I felt was needed because people had written about the importance of games but no one was writing about how to design them, and I could. Then, while I wanted to write about elearning strategy, my publisher wanted a book on mobile and I realized one was needed and the other likely candidates deferred. Hence, Designing mLearning. After that, my publisher’s sister company wanted a book on mlearning for higher education, and I ended up writing  The Mobile Academy.

Learning in context

Clark Quinn

In preparation for the upcoming FocusOn Learning Conference, where I’ll be running a workshop about cognitive science for L&D, not just for learning but also for mobile and performance support, I was thinking about how  context can be leveraged to provide more optimal learning  and performance. Naturally, I had to diagram it, so let me talk through it, and you let me know what you think.

The complete eLearning journey

As an eLearning designer wouldn’t it be great if you could take charge of your eLearning environment right from storyboarding your ideas to generating responsive eLearning courses to being able to effectively deploy and track your learners’ performance?

The Grail of Effective and Engaging Learning Experiences

Clark Quinn

There’s a considerable gap between what we can be doing, and what we are doing. When you look at what’s out there, we see that there are several way in which we fall short of the mark. While there are many dimensions that  could be considered, for the sake of simplicity let’s characterize the two important ones as effectiveness of our learning and the engagement of the experience.