Clark Quinn

DECEMBER 12, 2009

I’ve written before about the changes I see coming for organizations (e.g. Things are moving faster, and this has all sorts of consequences: it means that change is occurring more frequently, information is doubling, our competition is more aggressive, and more. Who is responsible for ensuring this works?

Training 161

Training Train Pattern Performance Support 161

Clark Quinn

SEPTEMBER 17, 2009

In my presentation yesterday, I was talking about how to get informal learning going. The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. Our approach to informal learning similarly needs to reflect our natural learning.

Wiki 182

Wiki IM IMS Network 182

Tony Karrer

NOVEMBER 22, 2008

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 Thursday, 01/29/2009 8:00AM - 9:00AM Over the past 20 years, there has been an explosion of information sources, greatly increased accessibility of experts and expertise around the world, and new tools emerging every day. Learning 2.0 Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Tony Karrer

AUGUST 31, 2009

Trends in What L&D Organizations are Doing As a result of these trends, some L&D organizations are looking to social and informal learning. There's considerable discussion throughout my blog around topics that relate to social / informal / learning 2.0: Top-Down The whole social / informal / elearning 2.0

Trends 121

Trends Blended Learning Social Networks eLearning 2.0 121

Tony Karrer

JUNE 16, 2008

The workshop description is: A Revolution in Workplace Learning Tools such as blogs, wikis, social networks, social bookmarking, and RSS readers are revolutionizing formal and informal workplace learning. methods and tools for yourself and your organization. for your organization Make a plan for getting an eLearning 2.0

Social Networks 188

Social Networks Wiki eLearning 2.0 Social Bookmarking 188

Tony Karrer

MAY 4, 2010

We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. See Does Deliberative Practice Lead to Quick Proficiency? This is going to first take the form of hundreds of thousands of different little applications that each provide performance support for particular tasks.

Performance Support 113

Performance Support Support Performance Cognitive 113

Tony Karrer

JANUARY 7, 2009

It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. What information do I regularly consume? Spring break plans etc.

eLearning Strategy 100

eLearning Strategy Strategy Scanning eLearning 2.0 100

Tony Karrer

JANUARY 11, 2010

The organizer will give preference to his local members, but will let other folks attend who contact him. Here’s the information: Ten eLearning Predictions for 2010 To kick off the new year, Dr. Tony Karrer is sharing some thoughts on what's going to be happening in the world of eLearning in 2010. That will be coming out shortly.

Predictions 109

Predictions Diversity Training eLearning Consultant Association Learning Management System 109

Clark Quinn

JUNE 16, 2008

The workshop description is: A Revolution in Workplace Learning Tools such as blogs, wikis, social networks, social bookmarking, and RSS readers are revolutionizing formal and informal workplace learning. methods and tools for yourself and your organization. for your organization Make a plan for getting an eLearning 2.0

Social Networks 158

Social Networks Wiki eLearning 2.0 Social Bookmarking 158

Tony Karrer

NOVEMBER 10, 2008

He describes how our society has gone from agricultural to industrial to the information age. But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. He calls them creators and empathizers.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

CLO Magazine

MAY 11, 2017

Organizations are facing increasing disruptions, more information is available, and new technologies are making it easier and faster to compete. One realization is that most of the benefits to business are coming increasingly from so-called knowledge work, work that processes information in productive ways.

Innovation 87

Innovation Roles Cognitive Leadership 87

ID Reflections

MARCH 27, 2010

A powerful question also has the capacity to “travel well”—to spread beyond the place where it began into larger networks of conversation throughout an organization or a community. Informal Learning 4. Informal Learning 4. Tags: Reading collaborative learning Reflection innovation informal learning. A Whole New Mind 3.

Conversation 123

Conversation SAP Innovation Collaboration 123

CLO Magazine

FEBRUARY 28, 2018

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them. It’s a lofty concept.

Server 73

Server Leadership Behavior Reputation 73

Matrix

MAY 9, 2019

The knowledge-based economy is here to stay. Companies operating in a variety of industries are aware that having knowledgeable employees is crucial to their success. Having access to information is not enough; knowing where exactly to find it and what to do with it is what really matters. Conclusion.

Knowledge 55

Knowledge Simulations Micro-Learning Instructional Design 55

Clark Quinn

OCTOBER 20, 2008

A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. If you attended college and used a card catalog and microfiche reader, then you very likely were basically taught how to operate when it was hard to find information. then what has taught you new skills ?

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Vitalyst

MARCH 8, 2018

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. Consider the current work environment for the average employee.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

Tony Karrer

MARCH 11, 2009

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. It also has an impact on Learning Design and Learning Organizations … more on this below. Read the Whole Thing ?

Long Tail 100

Long Tail Design Courseware eLearning 2.0 100

Learning Rebels

JANUARY 12, 2015

First we need to know our stuff, build our knowledge, work up a curiosity and not accept myths as truths – let’s take Learning Styles as an example; find research, find data, read the whitepapers, and draw your own conclusions. What are the key strategic thrusts of your organization? Why isn’t there a better way?

Google Docs 100

Google Docs Learning Learning Styles CLO 100

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. 85 percent agree that not being able to access the right information at the right time is a huge time-waster.

Work Skills 102

Work Skills Skills Information Overload Search 102

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. Review HRIS moments , like when someone joins the organization or gets promoted to manager. Align Microlearning Around Moments of Need. “Aha!”

microlearning 95

microlearning Grovo Micro-Learning Simulations 95

ID Reflections

DECEMBER 30, 2010

With the unknown and the complex becoming the norm in knowledge work, adaptability is the key to dealing with challenges, to be comfortable with ambiguity, and to move to a state where we are constantly learning. Disciplined collaboration requires that organizations be decentralized and yet coordinated.

Agile 179

Agile Expertise Cognitive Collaboration 179

Everwise

JANUARY 25, 2018

The onboarding practices of the past – completing checklists of tasks, filling out forms, and even watching old grainy compliance tapes – may no longer cut it, particularly in industries like knowledge work, where talent (and therefore turnover) is very expensive. Create a balanced, effective onboarding program.

Atlassian 40

Atlassian Compliance Training Mentoring Trust 40

Tony Karrer

MARCH 16, 2009

The Big Question this month is Workplace Learning in 10 Years : If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see? What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. The Coherent Organization. Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entireorganization working smarter. We learn to do the job on the job.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Tony Karrer

JANUARY 8, 2009

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader?

Social Networks 100

Social Networks Wiki Skills ASTD 100

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods.

Social 100

Social Free Sun IBM 100

Tony Karrer

DECEMBER 16, 2008

SharePoint is so flexible and the documentation for it is so big and diverse, that a big part of my goals have been to understand the different ways that training organizations are using SharePoint. They focus more on information push and it's less intended to have user-contributed content. These would be external consituents.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Aptara

AUGUST 15, 2014

All of those things must be done, along with crafting compelling content that ensures the act of taking the course won't bore employees, drive them away or fail to impart much knowledge. When the curriculum tends toward "soft skills" instead of hard-and-fast business knowledge, what can users do to keep their processes on-target?

Solution 40

Solution Corporate eLearning Design eLearning 40

Tony Karrer

DECEMBER 14, 2009

I’m convinced that we are all struggling to have our Work Skills Keep Up. And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. I don’t actually think using the terms “social learning” or “informal learning” is the right way to go about selling this stuff either. eLearning 2.0

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

JANUARY 5, 2009

The information in this series has been something I've been presenting, writing, blogging about and more recently doing workshops around. But I'm worried, because while I just got through writing about my concern in Using SharePoint that learning organizations seemed to be making the same mistake of Not Preparing Workers for Web 2.0.

PWLE 122

PWLE PLE Tools PKM 122

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. This is something that certainly would be called sharing best practices in many organizations. We also allow them to use alternatives. eLearning Technology.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

Jay Cross

APRIL 20, 2010

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. Review HRIS moments , like when someone joins the organization or gets promoted to manager. Align Microlearning Around Moments of Need. “Aha!”

microlearning 40

microlearning Grovo Micro-Learning Simulations 40

Jay Cross's Informal Learning

FEBRUARY 20, 2009

Workers at the the bottom of the traditional organizational pyramid are those who interact closest with their environment (market, customers, information). To be effective today they need to be constantly probing and trying out better ways of work. Sensing patterns and helping to develop emergent work and learning practices.

Training 40

Training Train Instructional Design Pattern 40

CLO Magazine

AUGUST 29, 2018

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. In fact, insight-driven organizations are growing at an average of more than 30 percent annually and are on track to earn $1.8 Content curation is not a new phenomenon.

Informal 71

Informal Business Authoring Tools Score 71

Jay Cross

MARCH 19, 2012

About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Orders from the top of the organization kept everyone on the same page. It can also help us make decisions for our organizations. So what models will work for our complex environments?

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46