Clark Quinn

DECEMBER 5, 2023

He’s a proponent of performance improvement consulting, where you analyze the problem before you decree a course as a solution. What she did, however, is provide a rich suite of potential barriers, along with solutions, and suggest that you may need to address more than one.

Performance Support 173

Performance Support Analysis Consulting Suite 173

Clark Quinn

NOVEMBER 7, 2023

You provide the inputs, and give feedback on the decisions until they make them in the same way.Then they generalize to decisions that they haven’t had training on. The only problem is that some of them may be bad. I think having a brief AI overview provides a basis for thinking usefully about how to use them successfully.

Cognitive 178

Cognitive DevLearn System Pattern 178

Clark Quinn

MAY 11, 2021

Instead, trust (and ensure) that your designers know more about learning than the SME, and have practices to help ameliorate the problem. There’s ongoing coaching with stretch assignments and feedback, and interacting with other practitioners…don’t assume a course solves a problem. Except, there are many problems!

Augmented Reality 312

Augmented Reality Predictions Behavior Second Life 312

Clark Quinn

AUGUST 10, 2021

While this one does a (slightly) better job talking about microlearning, it is riddled with other problems. My problem, in this case, wasn’t the push for microlearning (there were some meaningful distinctions, though no actual mention how they require different design). This isn’t the only problem with this post, however.

Market 310

Market Cognitive microlearning Mashups 310

Clark Quinn

MAY 26, 2020

Another possibility is that we’re not providing the right support. We’re not providing useful models and examples instead of a content dump with what’s to hand. Another problem might be giving them abstract concepts instead of concrete practice. We might not be helping learners understand why they should care.

eLearning Consultant 239

eLearning Consultant Alternatives Performance Support Consulting 239

Clark Quinn

NOVEMBER 21, 2023

Providers have done a fabulous job of making sure you can’t compare apples to apples, and when there’re so many such situations…) Yet, there’s one place where I struggle with the consequences. The problem here is that we’re using unreliable metrics. Now, I’m the last who should throw stones.

Metrics 207

Metrics Apple vendor Research 207

Clark Quinn

JULY 12, 2022

We can help folks see the WIIFM , make it psychologically safe, and provide appropriate levels of challenge with useful feedback. The problem, of course, is whether anxiety and motivation are truly ‘emotions’. And we should!) However, too often we don’t. So I use the shorthand term ‘emotion’ to address this.

Cognitive 261

Cognitive DevLearn Conference Issue 261

Clark Quinn

JULY 7, 2020

Let me be clear about the claim, the problem, and a healthy approach. The claim started like this: I know there is a huge camp of folks who say no one has learning styles and they provide all types of links of others who concur. And, this is a problem, because it misrepresents what’s going on.

Learning Styles 251

Learning Styles Social Networks LinkedIn Director 251

Clark Quinn

SEPTEMBER 21, 2021

I recently mentioned that one of the problems with research is that things are more interconnected than we think. Leveraging what we know about cognitive science can provide us with structures and approaches that accommodate these factors. This is particularly true with cognitive research. We need to do better.

Cognitive 325

Cognitive Instructional Design Design ADDIE 325

Clark Quinn

JUNE 6, 2023

One of the problems is that L&D folks don’t have credibility. Thus, knowing how learning works provides a good basis for assisting here. In a conversation, we were discussing how L&D fares. Badly, of course, but we were looking at why. Another was that they don’t measure. That came up in another conversation.

Performance Support 206

Performance Support DevLearn Conversation Survey 206

Clark Quinn

MAY 9, 2023

My problem is when I have an uncertain amount of content, say for a large domain, and I want to develop specific capabilities. You probably also need to provide some practice to deal with misconceptions. In a more research institution, I could design my HCI course my way. We’d need to create a large map.

Teach 218

Teach Issue Design Track 218

Clark Quinn

DECEMBER 13, 2022

asked team members what they thought the problem was; *exhorted the team to pay more attention to quality). Pretty much everything you need from SMEs plays a role in providing practice. The feedback starts with the consequences, which you should also get from SMEs. What happens when you get it right?

Informal 289

Informal Alternatives Performance Support Expert 289

Clark Quinn

AUGUST 8, 2023

Which, to me, doesn’t reflect well on LinkedIn for being willing to publicly demonstrate that they don’t review what they provide. Maybe we’ll solve the problem of veracity and clarity, but we haven’t yet. That gets out there, without scrutiny, obviously. We can do one or the other, but not both.

Trust 149

Trust Social Networks LinkedIn Learning Styles 149

Clark Quinn

NOVEMBER 16, 2021

Also, of course, to make the point that a cognitive perspective provides important insight.). One of the interesting areas comes from computer science, searching through problem-spaces for solutions. In her article, Connie talks about what creativity is, why it’s important, and then about steps you can take to increase it.

Cognitive 287

Cognitive Internationalization Search Diversity Training 287

Clark Quinn

JULY 4, 2023

We can provide practice around the specific associated tasks. What really is the biggest problem is ‘awareness’ courses. We should try and dig in (“what part of sales isn’t up to scratch” or “what are customers complaining about”), but we may not always have the opportunity.

Metrics 203

Metrics Harassment Training Customer Service Sales 203

Clark Quinn

DECEMBER 15, 2020

Here’s a video that provides the qualifications, and five trends for 2021 that I’d expect, or like, to see. We’re seeing a growing awareness of the problems with bias in data sets, the limitations of ungrounded knowledge, and concerns about the human costs. . As frequently happens, I get asked for my predictions.

Trends 220

Trends Predictions Portal vendor 220

Clark Quinn

SEPTEMBER 28, 2022

However, I have to acknowledge that frequently, the problem isn’t in the designer, but in the requester. Knowledge dump and information test, I rail, is not going to lead to meaningful outcomes. Consequently, I work to promote more learning science in what we do.

Metrics 147

Metrics Quiz Analysis Design 147

Clark Quinn

MARCH 2, 2021

You can also provide guidance for the elements, in a variety of ways. The only problem was it had 178 elements, which might be unwieldy (though it did go through the whole process). But you want to be creative while also maintaining effectiveness. And you can do this in your authoring tool. I’ll admit that I created an ID checklist.

Performance Support 232

Performance Support Support Cognitive Templates 232

Clark Quinn

FEBRUARY 1, 2021

In anticipation of my upcoming ‘Make it Meaningful’ workshop through the Learning Development Accelerator, I wanted to provide an overview of the topic. In general, that might not be a problem, but in certain circumstances it can be. I’m talking about setting the ‘hook’ (and, really, the key element). The Hook, 2.

Theory 201

Theory Learner Sales Problem 201

Clark Quinn

DECEMBER 12, 2018

The point is that we too often use courses when cognitive skills are not the problem. Performance consulting is a process to identify the real problem and cause, and provide appropriate solutions. That latter is referring to performance support, the first step in broadening the L&D perspective.

Cognitive 176

Cognitive Performance Support Agile Organizational Learning 176

Clark Quinn

SEPTEMBER 4, 2013

I continue to have a problem with the term content as a component of what our field does. I think there are potential problems with the label, so let me make them clear. In elearning, we create introductions and concept presentations, we portray examples, and we make interactivities that provide practice. Fingers crossed.

Content 179

Content Mentoring eLearning Strategy Alternatives 179

Clark Quinn

JANUARY 27, 2016

don’t just provide abstract knowledge). Particularly if the learners have had some meaningful activity from your initial learning or through their work, showing a different way of thinking about the problem is helpful. That’s why context helps as well as concept (e.g.

Cognitive 120

Cognitive Pipes Pattern Learning 120

Clark Quinn

MAY 18, 2011

In the traditional view, we activate the learner’s interest, we present them with the concept, we provide examples, we have them practice (with feedback), and we conclude the learning experience. This approach also provides the necessary structure to support adaptive systems, which can present different objects at different times.

Pedagogy 189

Pedagogy Alternatives Cognitive Problem 189

Clark Quinn

APRIL 11, 2019

I don’t completely align with their approach, but that’s ok, and I regularly cite their lead as a person who’s provided sage advice about doing good learning design. Not that we always see that…but that’s an education problem. And I think both are good. So what’s going on, and why?

Change 160

Change Cognitive Tools Pedagogy 160

Clark Quinn

JANUARY 31, 2018

The problem was too much hierarchy. Coaching also played a role in the case study Jane Bozarth provided. The issue was solving workplace problems. Jos Arets and Vivian Heijnin at Tulser talked through a case study working with a medical care organization.

Case Study 135

Case Study Social Networks Communities of Practice Social Network 135

Clark Quinn

JULY 31, 2014

In the field of educational software, there have been many ‘games’ that claimed “develops problem-solving skills” This wasn’t accurate, as most of them required problem-solving skills, but there was no development. Development would require assessing performance and providing feedback.

Scanning 154

Scanning Assessment Performance Support Problem 154

Clark Quinn

FEBRUARY 14, 2018

Yes, university degrees aren’t necessarily just employment preparation, but I’m thinking about a degree program that provides a useful preparation for the coming world. Computational thinking is focused on breaking down problems into tractable steps, and that’s part of it. And understanding how AI works (e.g.

Cognitive 102

Cognitive Program Brain Problem 102

Clark Quinn

NOVEMBER 7, 2017

To start, 70:20:10 is a framework, it’s not a specific ratio but a guide to thinking about the whole picture of developing organizational solutions to performance problems. The approach goes from a problem to a solution that incorporates tools, formal learning, coaching, and more.

Ratio 130

Ratio Kirkpatrick Coaching Picture 130

Clark Quinn

APRIL 22, 2014

In a wide ranging and inspiring talk, Neil covered how new technologies, models, and methods provide opportunities to transcend our problems and create a world worth living in. Neil Jacobstein gave the keynote for the special Future of Talent event sponsored by SAP and hosted by the Churchill Club. strategy technology'

SAP 140

SAP Hosting Methods Strategy 140

Clark Quinn

APRIL 25, 2018

The problem with getting design guidance from SMEs is that they literally can’t tell us what they do! I reckon what’s going to help organizations is not what people know, but how they can apply that to problems to make better choices. And it occurred to me visually, so of course I diagrammed it. Which isn’t all SMEs!

Design 147

Design Brain Embed Expertise 147

Clark Quinn

MAY 15, 2014

And it’s more than just what we talked about in the Serious eLearning Manifesto , though of course it starts there. So, to begin with, it needs to start with meaningful objectives, provide related practice, and be trialed and developed, but there’s more, there are layers of development that wrap around the core.

Scanning 161

Scanning Portfolio Problem Performance Support 161

Clark Quinn

APRIL 10, 2018

In the debate, I was lauding how Kirkpatrick starts with the biz problem, and works backwards. Caveat: I may be biased, as I provided feedback.) In short, he didn’t like it, and I did, for different reasons. However, the situation has changed, and it’s worth revisiting the issue of evaluation. Evaluation is critical.

Evalution 150

Evalution Kirkpatrick Attention Job 150

Clark Quinn

APRIL 11, 2018

Authoring tools, in general, are oriented on a ‘page’ metaphor; they’re designed to provide a sequence of pages. Which made me realize that the tools aren’t the problem! As someone recently commented to me, the problem isn’t the tools, it’s the mindset.

Tools 103

Tools Design Quiz vendor 103

Clark Quinn

SEPTEMBER 13, 2012

I do believe organizations have distributed thinking that they apply to solving problems. Folks are solving problems in formal or informal working groups in many ways, whether achieving organizational goals directly, developing themselves together, and furthering the frontiers of their field in a variety of ways.

Cognitive 176

Cognitive Social Networks Social Network Diversity Training 176

Clark Quinn

MARCH 8, 2018

In it I talked about the domains that I thought would provide a solid basis, but I did not talk about something else important. We teach them across other domains, so they’re abstracted and can be reapplied to new problems and situations. That is, one that prepares students for a world with increasing change. What skills?

Program 105

Program Pedagogy Mentoring Organizational Learning 105

Clark Quinn

AUGUST 30, 2018

And pondering this when I should’ve been sleeping, I realized that there was a likelihood that our misinterpretations could cause problems. Particularly when you disagree or have a problem. Two reasons: you can learn more when you see the associated cogitation, and you can provide better feedback as well. Others, not.

Social Networks 114

Social Networks LinkedIn Policies Association 114

Clark Quinn

DECEMBER 27, 2016

So we can provide tools to support us in the moment, we can provide tools to help us work together, and we can develop people all slowly over time. In particular, we can provide tools to address gaps that emerge from our cognitive architecture. We can also provide policies about things we’re supposed to do.

Culture 116

Culture Cognitive Performance Support Emergent 116