Jay Cross

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The culture of social learning

Jay Cross

Understanding Corporate Twitter , a post from an employee of EMC, got me thinking about the role of corporate culture in implementing the social learning platforms I’ve been calling learnscapes. We have an extended core of “social people&# at EMC. They participate vigorously on the internal social platform.

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Driving results through social networks

Jay Cross

Driving Results Through Social Networks: How Top Organizaiotns Leverage Networks for Performance and Growth by Rob Cross and Robert J. This sequel to Rob Cross’s The Hidden Power of Social Networks is chock full of practical advice on leveraging networks for innovation and increased performance.

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Driving results through social networks

Jay Cross

Driving Results Through Social Networks: How Top Organizaiotns Leverage Networks for Performance and Growth by Rob Cross and Robert J. This sequel to Rob Cross’s The Hidden Power of Social Networks is chock full of practical advice on leveraging networks for innovation and increased performance.

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Training departments: wake up, smell coffee

Jay Cross

TechCrunch reports that “Social enterprise giant Jive is releasing a study today, called the Jive Social Business Index, which surveyed 902 US-?based based executives at large and mid-sized companies on their views of social in the enterprise. Social networks are the carrier wave of corporate conversations.

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Jeff Bezos: his management values

Jay Cross

Base your strategy on service, not gadgets. Data — not social cohesion — rules Amazon. Products and technologies will always change. What never goes out of style is a commitment to “wider selection, lower prices and fast, reliable delivery.”. Obsess over customers. Be willing to be misunderstood for long periods of time.

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Headlines are not reality

Jay Cross

Socialize it.&# In fact, most of them are antithetical to informal and social learning. This same vendor once called to tell me that the organization had a new strategy. A large, traditional LMS vendor has put a new front on their website that proclaims “80% of learning is informal. Nurture it. Harness it. Great idea.

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Learning and KM: Separated at birth?

Jay Cross

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

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