Clive on Learning

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The four responsibilities of the learning professional

Clive on Learning

I have been lucky in my job to spend time with many hundreds of learning and development practitioners over the past ten years or so, in all sectors of the economy and in all parts of the world. Almost without exception I find them to be enthusiastic, friendly and determined to do the best possible job. Let’s take an example … What would you do? What would you do? No problem. link].

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Compelling content hooks you in and won't let go

Clive on Learning

We are told that learners are no longer able to concentrate on content that's more than four or five minutes long. And there's no doubt that, when it comes to consuming information, we'd prefer it concise. After all, we want that information to help us achieve some goal and we don't want to take too long in the process. GIGIGO - get in, get it, get out. We start with storytelling. Good luck!

Twenty questions to ask when taking a brief

Clive on Learning

As a learning professional, it’s absolutely vital when you’re taking a brief from a project sponsor that you ask the right questions and are persistent in making sure you get a clear and satisfactory answer. Here’s my list of essential questions: About the need 1. What goal is this intervention intended to support? It’s vital to identify the real underlying purpose of the proposed intervention.

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Let’s face it, compliance is not the same as learning

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A while back I did something quite unusual. completed a self-study e-learning programme, as a student, not as a consultant running their eye over someone else's work. Some time later, having had the chance to reflect on the experience, I can't resist making a few comments. I'm not going to tell you what the programme was or who it was made by. question, you scored nothing. achieved this. Job done.

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

Every learner is different but not because of their learning styles

Clive on Learning

I've been reading Make it Stick: The Science of Successful Learning by Peter Brown and Henry Roediger (Harvard University Press, 2014). What a great book! It provides a whole load of useful tips for learners, teachers and trainers based on solid research. Finishing this book coincides with The Debunker Club's Debunk Learning Styles Month. This is not to say that learner differences do not matter.

Do no harm - the duty of the learning professional

Clive on Learning

One of the key differences between professions and other forms of occupation is the fact that professionals are bound by ethical codes. If they contravene these codes they are liable to be disbarred from the profession. Doctors sign a Hippocratic oath, which binds them to do no harm to their patients. But you don’t become a professional just by calling yourself one.

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Engaging your learner - four dos and four don'ts

Clive on Learning

Whether you’re teaching in a classroom, developing some e-learning or producing a video, you’ll be concerned about engaging your learners. Because, if learners aren’t engaged they’ll pay little attention to what you’re offering and they’re very unlikely to retain anything. You can spend a fortune trying to engage learners, but the secrets to engagement do not demand you break the bank. DON''TS 1.

Seven ways that video can transform learning at work

Clive on Learning

Video is very much the medium of the moment. Not only do we spend many hours each day watching it on our TVs, it has become an integral part of the online experience. An ever-increasing proportion of the population does not only consume video, it creates and shares it with a worldwide Internet audience. Whereas once video cameras cost many hundreds, if not tens of thousands of pounds, they are now integrated for no additional cost in computers, stills cameras and mobile phones. Amazingly, it can also be quicker and easier to produce than slide shows or textual content. Video is so versatile.

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Towards Maturity 2015 benchmark shows just how much we've got stuck

Clive on Learning

Last week I attended a preview of this year’s Towards Maturity benchmark results, due for public release on November 5th (you can register for the launch webinar on this page ). In case you don’t know Towards Maturity, they were established in 2003 as a government-funded body to promote the use of learning technologies in workplace learning across the UK. research

E-learning: what is it good for?

Clive on Learning

First of all, before we get started, let me just clarify that I am not talking about e-learning in the broadest sense, encompassing live online sessions and all sorts of online collaboration. prefer to refer to these as learning technologies, perhaps even ''digital learning''. No, what I’m referring to in this post is the use of interactive self-study materials, particularly in the workplace.

TV very much alive for learning professionals

Clive on Learning

On Wednesday, on his Plan B blog , my old mate Donald Clark told us that TV is dying, and I believe him. But in some ways it is just changing form. Last night I tuned in to a live stream of the second episode of LearningNow TV , a monthly one-hour news magazine for learning professionals. Nigel Paine presents a mix of webcam interviews and professionally-produced pieces.

Whitepaper: When The LMS Isn’t Enough

In this whitepaper, you will discover the main reasons why the LMS alone is no longer meeting the needs of the modern learner. More importantly, you will learn what you can do to enhance its value.

Seven ways in which stories power learning

Clive on Learning

I’d never written a film script before. The nearest I’d got to so-called creative writing was penning the dialogue for interactive scenarios, so this was a brave move. To be honest, I was pushed hard by my colleague Asatuurs Keim, a film-maker with a passion for storytelling and someone who believes we have failed to realise the full potential of film as a vehicle for learning at work.

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Blended learning report shows where work needs to be done

Clive on Learning

It''s not often that anyone researches blended learning. After all, blending is not remotely sexy, even though it now seems to be the strategy of choice for most employers around the world. Blended Learning: Current Use, Challenges and Best Practices summarises the responses from more than a hundred different organisations. How well established? different ingredients per blend. blended learning

The teacher as storyteller

Clive on Learning

A few days ago, I sat down to write a post explaining why I thought stories were such a powerful tool for learning. In my research, I came across a post I originally published in 2005. Once I had got over the shock of realising that this post was a full ten years old, I decided to share it again, given I probably now have a very different audience. No, you guessed it, it was the story.

E-learning is dead, long live learning

Clive on Learning

I produced this short video to accompany the Learning Insights 2012 Report produced by Kineo for e.learning age magazine and due to be launched today. I'll be posting about it over the next few weeks

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What does it take to be a good e-learning designer?

Clive on Learning

With the Serious eLearning Manifesto drawing attention to a current lack of e-learning design skills, as evidenced by more than a little tedious and ineffective content out there, it got me thinking about what it takes to be a good designer. Or rather, it was actually Stephen Walsh at City & Guilds Kineo who started this train of thought as he sought out my help in tracking down a great Lead Designer. An ability to empathise with their audience: this is a critical ''teaching'' quality and sometimes lacking in those who view e-learning as an engineering discipline.

Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

Compelling content requires a cunning plan

Clive on Learning

Second in the series: Six characteristics of compelling content First you need a compelling concept Yes, you probably got it - they’re talking about the same subject. One person’s boring compliance course is another person’s hot topic. If you approach the development of learning material as a tedious chore, that’s how it will come over to your audience. The content is an end in itself.

Clive's Cone (if Dale can have one so can I)

Clive on Learning

Are you fed up with all that pseudoscience with which the learning profession is plagued? If so, join the Debunker Club. For April Fool''s Day we''re going after Dales Cone of Experience. debunkings

The new age of exploration

Clive on Learning

The rise of instruction From the earliest days of computer-assisted learning, way back in the mid 1970s, the dominant teaching strategy has been instruction. So dominant in fact, that those tasked with devising and assembling technology-based learning solutions have been called instructional designers ever since. First of all, let’s just clarify what we mean by this term. instructional design

Why scenarios are the future of e-learning

Clive on Learning

I hate to say it, after so many years of trying to reverse the trend, but it seems that far too many people (finance directors excepted) really dislike e-learning. First let me be clear, I am using a narrow definition of e-learning here. I''m referring to those interactive self-study materials which employees sit and complete on their own (if they can''t get someone else to do it for them). I''m not referring to virtual classrooms, online content such as web articles and videos, or any form of social media. People don''t dislike all e-learning. Scenarios are the future of e-learning.

Evaluating Training - Capturing the Benefits Aspects of ROI

Training evaluation is necessary and, in many ways, critical to the success of a business. But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. After all, we’ve managed pretty well up to now, so surely another year can’t hurt!

The learner speaks

Clive on Learning

Towards Maturity are well known for their benchmark studies which allow organisations to compare their experiences in applying learning technologies and to learn from what the best organisations are doing. have found these studies useful in helping to understand the various challenges that organisations are facing and the choices they are making in terms of their use of technologies. However, the data comes from learning professionals and there was always the suspicion that their perspective on what was going on in their organisations could be quite different from that of their employees.

Why e-learning should be in perpetual beta

Clive on Learning

When you run a workshop for the first time it can be a bit nerve-wracking. After all, youve never tested your ideas for content and activities against a real audience before. You can only guess at how long any session will actually take to complete. You dont know for certain whether your design will work in meeting the underlying learning need. So, you cross your fingers and toes and give your ideas their first airing. Inevitably, some things will have worked well and some less so. This is normal and not a cause for alarm. You set about designing version 2. Why right first time?

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The Really Useful eLearning Instruction Manual is here and it is really useful

Clive on Learning

Along with my co-contributors, I’m delighted to be able to let you know about this new publication, edited by my good friend Rob Hubbard, which celebrates 25 years of the eLearning Network. This is what the publishers have to say about the book: “Technology has revolutionised every aspect of our lives and how we learn is no exception. Table of contents So What is eLearning?

Six characteristics of compelling content: an introduction

Clive on Learning

Compelling is not the same as compulsory Meet Meili. She has been working for three months on a 4-hour e-learning programme that teaches employees how to use her organisation’s new CRM system. So far the only people who have used the programme are those for whom it was made mandatory. And here’s Paul. To date, 100 people have accessed the video, but only one has watched it through.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Oppia - just like the good old days

Clive on Learning

Oppia is an open-source tool from Google which allows anyone to create interactive learning dialogues. Here''s Google''s explainer: There''s also a useful review at TechCrunch. I''ve had a look at several examples of Oppia dialogues and, to be honest, they are still pretty primitive. However, I like the idea. instructional design

My tips for better blends

Clive on Learning

This is my self-proclaimed year of the blend and I''m releasing a new book on blended learning in the new year, so it''s time to collect my thoughts. There is nothing inherently wonderful about a blended solution. Every day for the next week or so I will be sharing some of my tips for better blends. blended learning

Time for a clearout of urban myths

Clive on Learning

At the time of writing, I am on my to speak at the eLearning Network’s annual conference in London. The learning and development world seems to be inhabited by rationalists and romantics, with a distinct leaning towards the latter. characterise them as typefaces. Of course I am exaggerating. Yes, I’m talking about learning styles, NLP, MBTI, 70-20-10, Dale’s Cone of Experience and much more.

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Getting serious about e-learning

Clive on Learning

Today at 7pm, Michael Allen, Julie Dirksen, Clark Quinn and Will Thalheimer, backed by a raft of other well-respected thinkers and practitioners in the field of workplace learning technologies will be launching the Serious eLearning Manifesto. This campaign is the result of many years of discussions, lamentations and grumblings about the state of e-learning. Seriously.

Move Beyond Learning to Applying: A Modern Management Development Program

A better way to develop front-line managers !It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Fighting back

Clive on Learning

OK, but the standing desk's a start

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The new self-directed learning toolkit

Clive on Learning

For practically thirty years now, the default corporate solution for any sort of formal, self-directed learning intervention has been self-study e-learning, specifically some form of interactive tutorial. While this format certainly can deliver the goods, and provides a simple, trackable means to monitor compliance, it frequently falls down on many fronts: Interactive tutorials are time-consuming, expensive and complex to put together. It takes a great deal of expertise to do a really good job of designing an engaging solution, and this is in short supply. What''s stopping you?

Compliance - e-learning's greatest friend and worst enemy

Clive on Learning

Towards Maturity has just published a study called Reinvigorating Compliance Training. Bringing it back from the dead might be more apt. Here are some of the findings, based on responses from 136 organisations representing 2.3m employees across 17 countries: 98% of organisations want technology-enabled compliance training to help manage risk more successfully. 12% of organisations say compliance training is helping achieve their business goal of changing working culture. 23% of businesses are raising awareness and understanding of complex regulations with compliance training. compliance

Do instructional designers need to know about what they are designing?

Clive on Learning

I remember many years ago being told of the important difference between process and content. It was applied in that context to managers, the inference being that management is a process that can be applied to any domain. In other words, if you’re a good manager, then you can do a good job wherever you’re asked to apply your skills, whether that’s a school, a hospital, a retail chain or an engineering company. I was always sceptical, but I got the idea. These are the projects I have most enjoyed and which, in my opinion, delivered the best results. They appeared to be doing a really good job.

5 Unknown Ways You're Wasting Your Training Budget

In the US alone, companies spend over $70 billion on corporate training and about $1000 on individual employees according to Bersin by Deloitte. When it comes to training budgets, leaders struggle to pinpoint what impact (if any) their training programs are having. So what's the result? Companies end up wasting millions of dollars each year on ineffective training practices.

Transforming learning and development

Clive on Learning

Over on the Onlignment blog, I have, throughout 2012, been setting out a model for a transformation in workplace learning and development. started the series by arguing the case for transformation. Establishing a learning architecture and infrastructure that recognises these unique characteristics. Putting in place processes for improved performance needs analysis and blended solution design.

Compelling content requires some media chemistry

Clive on Learning

Media chemists know less is usually more Media consumers, especially learners, want the easy life. They're interested in the content, not the container. The technology and the interface with which they interact should be invisible. Your design decisions should be invisible. And all that requires a little media chemistry. There is a limited range of elements which make up all media formats.

Time to tame the HiPPO

Clive on Learning

In the latest edition of Wired magazine I came across the term 'HiPPO' - the highest paid person's opinion. The term is widely used in web design and usability circles to refer to those people who have the final word on any design issue on the basis that they're the highest paid person in the room. I'm not surprised. I've worked with some pretty outrageous HiPPOS in my time, usually clients.

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A day is a long time for learners

Clive on Learning

I know this blog is primarily about learning technologies, but you''d be amazed (or would you?) how often I get called upon to run face-to-face workshops on this subject, whether public courses or on an in-company basis. must admit I quite enjoy these events and I try my best to justify the fact that we''re all together a s group, live and face-to-face. You definitely would not be surprised to hear that these events are usually measured in whole days, each of which is usually something approximate to normal working hours, say 9 to 5. Why shouldn''t people wander around as they please?

Workbook: Gamification and Your Enterprise Learning Strategy

This workbook is a response to your need to understand how to strategically incorporate gamification into your learning strategy, in order to drive real business results. It’s designed to be printed, written in and used as a guide.

Designs on Learning: An interview with Catherine Jones

Clive on Learning

This video is the fifth and final edition in a series of interviews that I conducted last year with leading e-learning designers in the UK, in conjunction with e.learning age magazine. This one appears in the March 2014 issue. See previous interviews with Mark Bennett , Stephanie Dedhar , Lisa Minogue-White and V ikesh Taylor. Designs on Learning

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Why is e-learning so unpopular?

Clive on Learning

Over the years I have spent many thousands of hours in conversations with l&d people. As you would expect, there is some commonality in the sorts of questions I get asked. Over the next few weeks, I am going to try and answer those questions in a series of posts, not because I have any problem with answering the questions directly, but for the benefit of all those l&d people whom I never get to meet. The first is: Why is e-learning so unpopular? In reality, this sentiment is not always expressed as a question. It’s just as likely to be phrased as ‘I don’t like it’. Virtual classrooms?

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