Clive on Learning

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The four responsibilities of the learning professional

Clive on Learning

I have been lucky in my job to spend time with many hundreds of learning and development practitioners over the past ten years or so, in all sectors of the economy and in all parts of the world. Almost without exception I find them to be enthusiastic, friendly and determined to do the best possible job. Let’s take an example … What would you do? What would you do? No problem. link].

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Compelling content hooks you in and won't let go

Clive on Learning

We are told that learners are no longer able to concentrate on content that's more than four or five minutes long. And there's no doubt that, when it comes to consuming information, we'd prefer it concise. After all, we want that information to help us achieve some goal and we don't want to take too long in the process. GIGIGO - get in, get it, get out. We start with storytelling. Good luck!

Twenty questions to ask when taking a brief

Clive on Learning

As a learning professional, it’s absolutely vital when you’re taking a brief from a project sponsor that you ask the right questions and are persistent in making sure you get a clear and satisfactory answer. Here’s my list of essential questions: About the need 1. What goal is this intervention intended to support? It’s vital to identify the real underlying purpose of the proposed intervention.

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Every learner is different but not because of their learning styles

Clive on Learning

I've been reading Make it Stick: The Science of Successful Learning by Peter Brown and Henry Roediger (Harvard University Press, 2014). What a great book! It provides a whole load of useful tips for learners, teachers and trainers based on solid research. Finishing this book coincides with The Debunker Club's Debunk Learning Styles Month. This is not to say that learner differences do not matter.

How to Choose Between On-Demand and Instructor-Led Training

Not sure whether to offer on-demand or instructor-led training, or both? Each has its pros and cons and your decision will depend on your organization’s needs and goals. Download this eBook to learn which option is better at scale, as well as the resources needed to implement each training type.

Seven ways that video can transform learning at work

Clive on Learning

Video is very much the medium of the moment. Not only do we spend many hours each day watching it on our TVs, it has become an integral part of the online experience. An ever-increasing proportion of the population does not only consume video, it creates and shares it with a worldwide Internet audience. Whereas once video cameras cost many hundreds, if not tens of thousands of pounds, they are now integrated for no additional cost in computers, stills cameras and mobile phones. Amazingly, it can also be quicker and easier to produce than slide shows or textual content. Video is so versatile.

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Engaging your learner - four dos and four don'ts

Clive on Learning

Whether you’re teaching in a classroom, developing some e-learning or producing a video, you’ll be concerned about engaging your learners. Because, if learners aren’t engaged they’ll pay little attention to what you’re offering and they’re very unlikely to retain anything. You can spend a fortune trying to engage learners, but the secrets to engagement do not demand you break the bank. DON''TS 1.

TV very much alive for learning professionals

Clive on Learning

On Wednesday, on his Plan B blog , my old mate Donald Clark told us that TV is dying, and I believe him. But in some ways it is just changing form. Last night I tuned in to a live stream of the second episode of LearningNow TV , a monthly one-hour news magazine for learning professionals. Nigel Paine presents a mix of webcam interviews and professionally-produced pieces.

Clive's Cone (if Dale can have one so can I)

Clive on Learning

Are you fed up with all that pseudoscience with which the learning profession is plagued? If so, join the Debunker Club. For April Fool''s Day we''re going after Dales Cone of Experience. debunkings

Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

E-learning: what is it good for?

Clive on Learning

First of all, before we get started, let me just clarify that I am not talking about e-learning in the broadest sense, encompassing live online sessions and all sorts of online collaboration. prefer to refer to these as learning technologies, perhaps even ''digital learning''. No, what I’m referring to in this post is the use of interactive self-study materials, particularly in the workplace.

Blended learning report shows where work needs to be done

Clive on Learning

It''s not often that anyone researches blended learning. After all, blending is not remotely sexy, even though it now seems to be the strategy of choice for most employers around the world. Blended Learning: Current Use, Challenges and Best Practices summarises the responses from more than a hundred different organisations. How well established? different ingredients per blend. blended learning

Seven ways in which stories power learning

Clive on Learning

I’d never written a film script before. The nearest I’d got to so-called creative writing was penning the dialogue for interactive scenarios, so this was a brave move. To be honest, I was pushed hard by my colleague Asatuurs Keim, a film-maker with a passion for storytelling and someone who believes we have failed to realise the full potential of film as a vehicle for learning at work.


Towards Maturity 2015 benchmark shows just how much we've got stuck

Clive on Learning

Last week I attended a preview of this year’s Towards Maturity benchmark results, due for public release on November 5th (you can register for the launch webinar on this page ). In case you don’t know Towards Maturity, they were established in 2003 as a government-funded body to promote the use of learning technologies in workplace learning across the UK. research

Whitepaper: When The LMS Isn’t Enough

In this whitepaper, you will discover the main reasons why the LMS alone is no longer meeting the needs of the modern learner. More importantly, you will learn what you can do to enhance its value.

E-learning is dead, long live learning

Clive on Learning

I produced this short video to accompany the Learning Insights 2012 Report produced by Kineo for e.learning age magazine and due to be launched today. I'll be posting about it over the next few weeks

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What does it take to be a good e-learning designer?

Clive on Learning

With the Serious eLearning Manifesto drawing attention to a current lack of e-learning design skills, as evidenced by more than a little tedious and ineffective content out there, it got me thinking about what it takes to be a good designer. Or rather, it was actually Stephen Walsh at City & Guilds Kineo who started this train of thought as he sought out my help in tracking down a great Lead Designer. An ability to empathise with their audience: this is a critical ''teaching'' quality and sometimes lacking in those who view e-learning as an engineering discipline.

The learner speaks

Clive on Learning

Towards Maturity are well known for their benchmark studies which allow organisations to compare their experiences in applying learning technologies and to learn from what the best organisations are doing. have found these studies useful in helping to understand the various challenges that organisations are facing and the choices they are making in terms of their use of technologies. However, the data comes from learning professionals and there was always the suspicion that their perspective on what was going on in their organisations could be quite different from that of their employees.

The teacher as storyteller

Clive on Learning

A few days ago, I sat down to write a post explaining why I thought stories were such a powerful tool for learning. In my research, I came across a post I originally published in 2005. Once I had got over the shock of realising that this post was a full ten years old, I decided to share it again, given I probably now have a very different audience. No, you guessed it, it was the story.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Why scenarios are the future of e-learning

Clive on Learning

I hate to say it, after so many years of trying to reverse the trend, but it seems that far too many people (finance directors excepted) really dislike e-learning. First let me be clear, I am using a narrow definition of e-learning here. I''m referring to those interactive self-study materials which employees sit and complete on their own (if they can''t get someone else to do it for them). I''m not referring to virtual classrooms, online content such as web articles and videos, or any form of social media. People don''t dislike all e-learning. Scenarios are the future of e-learning.

Why e-learning should be in perpetual beta

Clive on Learning

When you run a workshop for the first time it can be a bit nerve-wracking. After all, youve never tested your ideas for content and activities against a real audience before. You can only guess at how long any session will actually take to complete. You dont know for certain whether your design will work in meeting the underlying learning need. So, you cross your fingers and toes and give your ideas their first airing. Inevitably, some things will have worked well and some less so. This is normal and not a cause for alarm. You set about designing version 2. Why right first time?

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My tips for better blends

Clive on Learning

This is my self-proclaimed year of the blend and I''m releasing a new book on blended learning in the new year, so it''s time to collect my thoughts. There is nothing inherently wonderful about a blended solution. Every day for the next week or so I will be sharing some of my tips for better blends. blended learning

The new age of exploration

Clive on Learning

The rise of instruction From the earliest days of computer-assisted learning, way back in the mid 1970s, the dominant teaching strategy has been instruction. So dominant in fact, that those tasked with devising and assembling technology-based learning solutions have been called instructional designers ever since. First of all, let’s just clarify what we mean by this term. instructional design

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

The Really Useful eLearning Instruction Manual is here and it is really useful

Clive on Learning

Along with my co-contributors, I’m delighted to be able to let you know about this new publication, edited by my good friend Rob Hubbard, which celebrates 25 years of the eLearning Network. This is what the publishers have to say about the book: “Technology has revolutionised every aspect of our lives and how we learn is no exception. Table of contents So What is eLearning?

The new self-directed learning toolkit

Clive on Learning

For practically thirty years now, the default corporate solution for any sort of formal, self-directed learning intervention has been self-study e-learning, specifically some form of interactive tutorial. While this format certainly can deliver the goods, and provides a simple, trackable means to monitor compliance, it frequently falls down on many fronts: Interactive tutorials are time-consuming, expensive and complex to put together. It takes a great deal of expertise to do a really good job of designing an engaging solution, and this is in short supply. What''s stopping you?

Oppia - just like the good old days

Clive on Learning

Oppia is an open-source tool from Google which allows anyone to create interactive learning dialogues. Here''s Google''s explainer: There''s also a useful review at TechCrunch. I''ve had a look at several examples of Oppia dialogues and, to be honest, they are still pretty primitive. However, I like the idea. instructional design

Compelling content requires a cunning plan

Clive on Learning

Second in the series: Six characteristics of compelling content First you need a compelling concept Yes, you probably got it - they’re talking about the same subject. One person’s boring compliance course is another person’s hot topic. If you approach the development of learning material as a tedious chore, that’s how it will come over to your audience. The content is an end in itself.

Attract, Engage, and Develop Talent using Open Badges: An IBM case study

Companies have an incredible opportunity to use badges to help attract, engage, recognize and develop talent. There have been significant developments around digital credentials and particularly the fast rise of badges and micro-credentials. Learning Professionals need to be aware of what's happening and innovators should be taking a leading role. In this session, David will go through the well-known IBM Open Badge Program to help explain badge programs.

Why is e-learning so unpopular?

Clive on Learning

Over the years I have spent many thousands of hours in conversations with l&d people. As you would expect, there is some commonality in the sorts of questions I get asked. Over the next few weeks, I am going to try and answer those questions in a series of posts, not because I have any problem with answering the questions directly, but for the benefit of all those l&d people whom I never get to meet. The first is: Why is e-learning so unpopular? In reality, this sentiment is not always expressed as a question. It’s just as likely to be phrased as ‘I don’t like it’. Virtual classrooms?

Transforming learning and development

Clive on Learning

Over on the Onlignment blog, I have, throughout 2012, been setting out a model for a transformation in workplace learning and development. started the series by arguing the case for transformation. Establishing a learning architecture and infrastructure that recognises these unique characteristics. Putting in place processes for improved performance needs analysis and blended solution design.

Over-teaching experts and under-teaching novices

Clive on Learning

No two learners are the same. There are seven billion people in the world each with their own unique life experiences, which have in turn shaped their aspirations, their personality, their attitudes, their preferences and their capabilities. It goes without saying that one of the greatest mistakes we can make as designers of learning experiences is to treat them all as if they were the same. The most common manifestation of this, in my experience, is to provide the same solution for those with a great deal of prior knowledge as for those who are relative beginners. These are the extremes.

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Do instructional designers need to know about what they are designing?

Clive on Learning

I remember many years ago being told of the important difference between process and content. It was applied in that context to managers, the inference being that management is a process that can be applied to any domain. In other words, if you’re a good manager, then you can do a good job wherever you’re asked to apply your skills, whether that’s a school, a hospital, a retail chain or an engineering company. I was always sceptical, but I got the idea. These are the projects I have most enjoyed and which, in my opinion, delivered the best results. They appeared to be doing a really good job.

Best Practices for Launching an LMS

When launching a new platform to deliver customer and partner training, there are a few key items to keep in mind. The best and simplest way to stay organized during this process – and be able to measure success – is to follow the tried-and-true practices outlined in this eBook. Click to download.

Compliance - e-learning's greatest friend and worst enemy

Clive on Learning

Towards Maturity has just published a study called Reinvigorating Compliance Training. Bringing it back from the dead might be more apt. Here are some of the findings, based on responses from 136 organisations representing 2.3m employees across 17 countries: 98% of organisations want technology-enabled compliance training to help manage risk more successfully. 12% of organisations say compliance training is helping achieve their business goal of changing working culture. 23% of businesses are raising awareness and understanding of complex regulations with compliance training. compliance