Tony Karrer

JUNE 22, 2011

I've talked before about the significant value that can be obtained as part of Discussion Forums for Knowledge Sharing at Capital City Bank and how that translates in a Success Formula for Discussion Forums in Financial Services. I also looked at Making Intranet Discussion Groups Effective. It can be tried for free at Talkwheel.com.

Asynchronous 157

Asynchronous Emergent Conversation Social Networks 157

Tony Karrer

MAY 4, 2009

Looking at the responses in Social Learning Designer to my services positioning template: For (buyers) we help in their desire to _ (benefits) by __ (services) unlike others we _ (differentiation). John: For learning organizations we help build productive, skilled, thinking individuals and teams.

Benefits 100

Benefits Business Pattern Social Learning 100

Tony Karrer

JUNE 15, 2009

Spending on external services are decreasing even more. Of course, the crux of the issue is whether those needs are being fulfilled through self-service learning or by formal training. Okay, I'm leading the witness, but I believe that you will find that most people are less interested in training as a product.

Business 139

Business Virtual Classroom Stock Courseware 139

Tony Karrer

NOVEMBER 18, 2010

The other posts are: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality.

Text-to-Speech 119

Text-to-Speech License Cost ADL 119

Tony Karrer

JANUARY 7, 2010

When I was working with various high tech, insurance and financial services companies – a key ingredient was how quickly people could effectively roll-out new products, policies, respond to competitive threats, etc. I thought that Time-to-performance was going to be the key metric back in 2002.

Performance Support 100

Performance Support Metrics Performance Social Networks 100

Tony Karrer

APRIL 2, 2007

Many thousands of Geeks are using a growing suite of collaboration technologies to brainstorm new products and services, manage projects, swap service tips, and socialize with their peers. Found via Donald Clark - Business Week article - The Wiki Workplace that discusses use of Wikis and Blogs and particularly their use.

Wiki 101

Wiki Blogging eLearning Tools Tools 101

Tony Karrer

DECEMBER 21, 2007

In fact, there's a law against that sort of behavior: CAN-SPAM defines a "commercial electronic mail message" as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service (including content on an Internet website operated for a commercial purpose)."

Director 100

Director Press Hosting Internet 100

Tony Karrer

DECEMBER 14, 2010

Here’s the series: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality.

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

Tony Karrer

JANUARY 18, 2010

One possibly good side product will be that total learner hours shouldn’t be a primary metric. SharePoint 2010 looks to be a much better product (think Windows 3.1 – third major version by Microsoft) Social learning (or specific implementations) are going to grow in importance Seems to make it pretty clear to me.

Predictions 200

Predictions Diversity Training SharePoint Authoring Tools 200

Tony Karrer

JULY 13, 2009

What business models, products, companies should we be watching? Josh, a long time analyst and source for trends in learning product and market data, trends and expert advice, will provide us with perspectives on what’s going on. We will look at questions that include: Is this a temporary downturn or changing landscape?

Conference 102

Conference Free Online DDI 102

Tony Karrer

NOVEMBER 10, 2009

You’ll discuss the key trends in technology-enabled learning such as self-service (learning by search, mobility, syndication), collaboration, etc., Historically, learning departments across organizations have followed the “shiny penny.” This high-powered panel will discuss how can one overcome this barrier to learning.

eLearning Consultant 110

eLearning Consultant DevLearn Consulting eLearning Strategy 110

Tony Karrer

NOVEMBER 30, 2007

In his book he tells us basically that blogs have detracted from productivity, not increased it. Now Davenport is at it again with a post (on his blog no less - I guess he doesn't want to be productive himself) - LinkedIn Is Not a Social Network. I'd be curious about the productivity around his approach?

Social Networks 116

Social Networks LinkedIn Social Network Network 116

Tony Karrer

JUNE 29, 2009

As I mentioned in Blogger Outreach , I'm now getting quite a few emails that are announcements of new services, products, events, etc. One thing that really surprises me is the number of new products that constantly appear that leave me scratching my head. Or maybe it's a product that lives on top of SharePoint.

Solution 100

Solution Social Networks Yammer Facebook 100

Tony Karrer

SEPTEMBER 28, 2009

Living near Hollywood and the many different production companies and studios, I've talked to and worked on several projects that were digital asset management systems. Is there a need and desire for software or software as a service that provides digital asset management as part of eLearning projects? Am I wrong on that?

SharePoint 102

SharePoint LCMS Digital Management 102

Tony Karrer

FEBRUARY 19, 2008

Typical Long Tail Carried further, when distribution, storage and production get lower, it becomes viable to sell relatively less popular products. Thus, markets in Long Tail situations shift towards larger volumes of increasingly broader products with smaller volumes at the top. How do we foster knowledge worker skills?

Long Tail 111

Long Tail Attention Corporate Learning Corporate eLearning 111

Tony Karrer

JULY 12, 2006

Ozzie had made his views widely known in his October 28, 2005 memo called, "Services Disruption,” where he stated the future would be dominated not by software like that made by Microsoft, but by services offered by companies like Google and salesforce.com who were changing the software game forever by delivering a new paradigm.

Web 100

Web Mash-up Mashups Business 100

Tony Karrer

OCTOBER 14, 2009

Is the person doing the conversion already familiar with the product or service being taught? How will the finished product be implemented within the organization? If so, will this product be required to interface with that LMS? Will these need to be converted? Is it feasible to do so? What is the approval process?

ILT 104

ILT Convert Compliance Training Brandon Hall 104

Tony Karrer

OCTOBER 12, 2009

Their large sales team sells a diverse and complex set of products and services to multiple markets. Traditionally, the sales team searched for information on topics such as government regulations, product support and technology through a confederation of five Web-based collaboration and document management software systems.

Portal 109

Portal Expert Sales Teams 109

Tony Karrer

JULY 23, 2008

Good question about adoption of webinar software / services - this time from someone who went to my workshop in Cincinnati - Revolution in Workplace Learning - who by the way - called it "awesome." We are considering moving to other products such as Adobe Connect.

Adoption 101

Adoption Adopt Software Elluminate 101

Tony Karrer

NOVEMBER 2, 2009

The The Long Tail which tells us moving from providing best selling products to a wider spectrum of offerings gives an opportunity for larger, potentially more lucrative market overall, if you can service it cost effectively. See eLearning Portal Integration as one example of this.

Long Tail 100

Long Tail eLearning 2.0 Portal Corporate eLearning 100

Tony Karrer

JULY 25, 2006

Most LMS products (out-of-the-box) require you to search, register and then launch the course. If you want the content to be searchable through your Intranet search mechanism, most LMS products get in your way (even though the content may be easily indexed by the search mechanism). A great example is accessing an eLearning course.

Emergent 100

Emergent Compliance Training Virtual Classroom System 100

Tony Karrer

OCTOBER 31, 2006

More recently they've used "Jams" to look at innovative product/service ideas. This jam was open (somewhat) to outside input and it "generated 37,000 ideas from 140,000 people in 75 countries and 67 companies."

IBM 100

IBM Innovation Blogging Tools 100

Tony Karrer

MAY 29, 2007

What this has come to make me realize is that for the vast majority of knowledge workers (including myself), there should be no separation between my Personal Learning Environment (PLE), my Personal Knowledge Management system, and my day-to-day set of tools that enhance my knowledge worker productivity.

Knowledge Work 108

Knowledge Work Personal Learning Environment PLE 108

Tony Karrer

OCTOBER 31, 2006

There were lots of interesting things to be taken from the presentations that relate directly to what's happening in corporate learning, but one of the high level trends that made me think came from Matt Glotzbach, Head of Products at Google Enterprise. Now the opposite is often the case.

CD-ROM 100

CD-ROM Corporate Learning Corporate eLearning Wiki 100

Tony Karrer

MAY 4, 2010

— Informal Learning Blog , December 29, 2008 A Better Learning to Performance Model and Job Aid , August 22, 2008 Not by performance support alone , August 2, 2009 Organizing for Performance Effectiveness , June 1, 2009 Performance Support Lab - PS Links , July 11, 2009 The Future of the Training Department , October 21, 2009 Integrating Learning and (..)

Performance Support 113

Performance Support Support Performance Cognitive 113

Tony Karrer

APRIL 15, 2009

The recent MIT Study that showed that more highly networked individuals were more productive (see Workplace Productivity ). Social media allows us new ways of listening, engaging, connecting and learning about what our customers and potential customers are saying about our brand/product/service.

Blended Learning 105

Blended Learning Social Learning Social Technology 105

Tony Karrer

JUNE 10, 2007

Andy Roberts posts - More Discussion on Personal Work Learning Environments where he juxtaposes Jay Cross's comments : Pitting individuals against corporations is not productive. Likely you will get supported in some corporations to help you use their tools that will allow the corporation to have on-going access to the work-product.

PWLE 100

PWLE PLE Discussion Personal 100

Tony Karrer

DECEMBER 14, 2006

event that I moderated, one of the speakers was Matt Glotzbach, Head of Products at Google Enterprise. He made a really interesting point that with ready access to all sorts of new services, adoption was likely to now start with Consumers and Prosumers and then migrate into organizations. At a Web 2.0

Instructional Design 100

Instructional Design Change ADDIE Enterprise 2.0 100

Tony Karrer

NOVEMBER 21, 2008

PBWiki's Founder and Chairman, David Weekly, explained - Here's what happened 1) You were comp'ed a premium version of the service a year ago as a way of saying thanks for past feedback. Being nice to me - their first mistake - and this is starting to feel like I'm not going to look very good at the end of this story.

PBwiki 100

PBwiki Wiki MySpace Hosting 100

Tony Karrer

FEBRUARY 22, 2011

10 Predictions for 2011: Trends that Will Reshape the Training Industry Total spending for training services will increase by an estimated 7-9%. Production of content into eLearning is becoming much more of a commodity. The Future is Mobile 3. Open Educational Resources Matures 4. More Multimedia 5. Learning Analytics 6.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Tony Karrer

OCTOBER 11, 2010

More on this Topic EPSS and ePerformance E-Performance at Work: Self-Service Action and Development Planning Performance Support in 2015 eFollow-Up Performance Support Performance Support eLearning Technology. I would very much welcome thoughts around this.

Performance Support 167

Performance Support Support Social Association 167

Tony Karrer

MARCH 16, 2009

Drucker told us that productivity of the knowledge worker would be the primary challenge of the 21st century. I'm not quite sold on the term productivity, but if you put in performance and change it to the concept worker then it sounds right: Performance of the concept work is the primary challenge of the 21st century.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Tony Karrer

DECEMBER 10, 2008

For example, one question asks whether "Associates were able to help me locate products." For example, there were four initial interventions defined that would help a store manager improve the store's scores on "knowledge of product location." However, one of the interventions was found to be more effective.

Metrics 100

Metrics Performance Support Score Survey 100

Tony Karrer

JANUARY 20, 2009

Freeconference.com - For times when someone cannot be online, this service works great to establish a quick conference line. Asynchronous Content Sharing / Editing In terms of using these products with remote work teams, Google Spreadsheets seems to have hit the most important items for me. See: Quick Start Guide for New Skype Users.

Collaboration 100

Collaboration Wiki Ning Social Networks 100

Tony Karrer

MARCH 3, 2008

15 37% On-Boarding process / Corporate Information 11 27% Online Reference / Glossary 10 24% Product Information / Training 9 22% Other 8 20% Supporting Meetings, Conference Rooms, Phone Numbers, Facilitation Assignment, agenda, etc. Rather, I've seen them sold based on specific uses that have obvious value to the organization.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Tony Karrer

DECEMBER 31, 2007

More complex solutions look like marriage matching (eHarmony), action planning solutions (large retailer), marketing support tools (large financial services). At the simplest, these are dynamic job aids. These are the most powerful and best solutions that I can personally be involved in. Yet the projects are sparse.

Wiki 100

Wiki eLearning 2.0 Courseware Social Networks 100

Tony Karrer

APRIL 13, 2009

from 2008 to 2013 for learning technology products and services. US surveys show e-learning on the rise as training budgets fall - Clive on Learning , April 2, 2009 Thanks to Kineo for pointing me to the Market Update recently released by Ambient Insight which forecasts a compound annual growth rate of 16.3%

Diversity Training 100

Diversity Training Authoring Tools Portal Screencast 100