Jay Cross

FEBRUARY 1, 2012

Lots of French vendors are touting social learning although they no more get it than American LMS providers promising systems to manage informal learning. For example, no one was touting user-generated content or peer-to-peer. Looking at other cultures inevitably teaches me about nuances I had failed notice in my own.

CD-ROM 61

CD-ROM Forum vendor Hosting 61

Jay Cross

NOVEMBER 8, 2010

We will share concrete examples of improving customer focus, modernizing the learning function, and improving knowledge productivity. Charles, Jane, Harold, Clark, and Jay will each lead cracker-barrel sessions in addition to presentations and examples. We’ll be providing updates here as the design comes together.

Internet 43

Internet Case Study Tagging Reference 43

Jay Cross

NOVEMBER 10, 2014

At each stop, Viking provides a half-day tour and lets you explore on your own for the remainder of the day. For example, most passengers went to a concert in Vienna. All meals are provided on the ship although we generally chose to lunch in town. The presentations should provide the foundation for the tours on shore.

Off-shore 45

Off-shore Guide Attitudes Photo 45

Jay Cross

MARCH 13, 2011

You’ve had to select from a separate menu of options, for example: (Scroll to zoom). I want a model that provides more depth and guidance. How do you choose the aspects of informal learning you want to emphasize? The model doesn’t tell you that. The 70-20-10 model * is more prescriptive. 10% from formal training.

Performance Support 72

Performance Support Expertise Internet Behavior 72

Jay Cross

OCTOBER 18, 2010

That goes along with providing the freshest thinking and content. The September Edition is more tightly organized, includes new cheatsheets, and provides more examples. Expect rough edges. Probably some typos and redundancy. If you have the June 2010 Edition, you’ve already got 85% of this.

Social Networks 48

Social Networks iPad Social Network Upgrade 48

Jay Cross

DECEMBER 26, 2008

The sample size was too small and the selection process too limited for bulletproof conclusions. of practice provide. The corporations represented all sectors: IT, services, finance, manufacturing, communications, healthcare, extraction and several others. However, a somewhat clear picture emerges from the findings.

Network 36

Network Communities of Practice Trends Wiki 36

Jay Cross

SEPTEMBER 6, 2010

For example, I just received an invoice from no-reply@ning.com for $24.95. However, to ensure that we provide responsive, helpful support for Network Creators with Ning Mini, Plus or Pro plans, we are closing all other tickets submitted by Ning Networks that haven’t subscribed to one of the three plans. And unprofessional.

Ning 50

Ning Network Site Offline 50

Jay Cross

APRIL 11, 2013

Provide eLearning to the sales department. Use eLearning to provide on-demand learning. For example? Use eLearning to improve synergies between. internal and external participants in complex business processes and. Improve synergies? More that people who learn together bond. . . for fast, measurable, business impact.

Compliance Training 41

Compliance Training Virtual Classroom Low Cost Blended Learning 41

Jay Cross

OCTOBER 12, 2009

What’s it worth, for example, to offer learning opportunities to potential recruits before they come on board? They are temps, specialists, consultants and service providers. Perhaps they work for an outsource provider. Take me, for example. The world’s become too competitive to let this neglect continue.

Camera 45

Camera IBM Doc Site 45

Jay Cross

JULY 27, 2015

For example, you can know a lot about cooking but until you have tacit knowledge, you can’t call yourself a chef. We reward senior managers highly because they have the confidence and wisdom to wing it when logic and explicit knowledge don’t provide the answers. Tacit knowledge, on the other hand, transforms your identity.

Knowledge 36

Knowledge Engineering Trust Consulting 36

Jay Cross

APRIL 17, 2012

The video can provide content in small, digestible pieces. Learners convene to get answers to questions, discuss examples, put what they’ve learned in context, debate, explore, and extend their knowledge. Once it’s in the can, the video can be replayed again and again.

Corporate Learning 81

Corporate Learning Corporate eLearning Lecture Learning 81

Jay Cross

MARCH 8, 2011

For example, take one aspect of a purposeful enterprise network, profiling. There’s no question that the corporation is going to provide phone service. Social network analysis provides another level of sophistication in analyzing network activity. You learn the job by doing the job. That’s a given. Network analysis.

Social Networks 65

Social Networks Evalution Social Network Analysis Informal Learning 65

Jay Cross

MARCH 10, 2015

The obscurity of Instructional Design outside of the L&D community compels me to provide a brief orientation to ID and a minimalist take on how to use it as part of building learn-to-learn skills. But I have to start by pinning down the subject matter and examples. I plan to write an eBook on learning for learners.

Project 36

Project Instructional Design Community Blended Learning 36

Jay Cross

AUGUST 27, 2015

I have 9,000 followers who provide feedback or answer my questions. I curate five topics on Scoop.it ( example ). .” Well, no, my blog covers whatever grabs my attention and that’s less and less about L&D. I learn new things every day, following the links offered up by the 250 people I follow.

Tools 36

Tools Freeware PPT Google Docs 36

Jay Cross

NOVEMBER 29, 2013

For example, I’m a future thinker. That explains why I get upset with Past thinkers who slam me for not providing footnotes and with Present thinkers who want to hold up the show for something I consider inconsequential. The MindTime Framework helps me understand where the others are coming from and appreciate how to work with them.

Scanning 68

Scanning CLO IBM ASTD 68

Jay Cross

AUGUST 28, 2012

As an example, they encourage college students with an interest in banking to participate in bank training and perhaps work at the bank during summer break to see if they enjoy it. rms, and sometimes even provide leads for new business. They provide a variety of means of for workers to get the information they need.

Collaborative Learning 61

Collaborative Learning Collaboration Compliance Training Social Networks 61

Jay Cross

DECEMBER 7, 2009

For example, bloggers may not communicate well with IM users. She revealed that 40 percent of CLOs do not tie metrics to business performance; 40 percent or less allocate their budget to support business initiatives; and 70 percent could not provide an example of a great CLO in action, driving performance.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

JUNE 21, 2012

For example, here’s my report on Elliott’s TechLearn 2001. For people who can’t attend an event in person, the backchannel provides the next best thing to being there. At the turn of the century, blogging was brand spanking new, Twitter had yet to be born, and backchannels referred to espionage by double agents.

Diversity Training 67

Diversity Training Performance Support eLearning Guild Write Blog 67

Jay Cross

MARCH 20, 2011

It will provide pointers to what’s proved important over longer periods of time. The rise of social shopping in 2011: 7 examples of where it is going - Ross Dawson , December 7, 2010. Working Smarter Daily can point to more than today’s hot topics. Push the CHANGE EDITION button to select a range of dates.

Enterprise 2.0 51

Enterprise 2.0 Social Networks Wiki Social Media 51

Jay Cross

FEBRUARY 15, 2012

For example, when the Internet went from 20,000 to 80,000 nodes over a two year period during the 1980s, this progress remained hidden from the general public. Google, Autodesk, Cisco, and others provide money for scholarships. Although technology grows in the exponential domain, we humans live in a linear world.

Movie 43

Movie Director Brain Innovation 43

Jay Cross

MARCH 9, 2010

Dan Pink ’s Drive , The Surprising Truth About What Motivates Us , provides convincing arguments in favor of intrinsic motivation. Pink gives one example after another of paying a contingent bonus and seeing performance decline. The patches are just barely holding the old beliefs in place. Setting goals can backfire, too.

Photo 44

Photo Tagging Website Network 44

Jay Cross

JANUARY 2, 2010

Here’s a sample: I continued to experiment with learning video. Provided marketing and distribution advice to half a dozen web 2.0 The Flip UltraHD camcorder is a breakthrough learning device. Two hours of high-quality video from a cam that slides into your pocket. All for less than $200. Verna Allee describes Value Networks.

LearnTrends 37

LearnTrends Network DevLearn Internet 37

Jay Cross

APRIL 6, 2013

Rather, they will set examples for their team; they will foster experiential learning by leading their team to tackle new challenges (the 70), by helping them reflect on the lessons of experience and by coaching them at every step (the 20), and by showing them how to get formal learning on the subject (the 10).

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

APRIL 30, 2008

The next morning I provided a ten-minute summary of thoughts, for example: Do the newly-hired managers have good reason to be impatient? Don’t separate performance from learning, wrap learning around performance: give them responsibility early, but provide structure, support, to turn each decision into a learning situation.

Conversation 36

Conversation Wiki Summary Performance Support 36

Jay Cross

OCTOBER 3, 2008

For example, the people today were really hot about live help as a sales tool. Every lesson, workshop, and pointer would provide a way for users to leave review. Online commerce has lessons for learning professionals putting together learning platforms. Text chat comes in many varieties.

Social Networks 36

Social Networks Custom Learner Social Network 36

Jay Cross

JANUARY 11, 2009

For example, my FriendFeed pages show activity from this blog, the Internet Time Blog, my Flickr account, bookmarks I put on Delicious, and my entries from Twitter. An activity stream is a mash-up of an individual’s or organization’s feeds.

Streaming 36

Streaming Activities MySpace Friendfeed 36

Jay Cross

APRIL 6, 2013

Rather, they will set examples for their team; they will foster experiential learning by leading their team to tackle new challenges (the 70), by helping them reflect on the lessons of experience and by coaching them at every step (the 20), and by showing them how to get formal learning on the subject (the 10). The answer is no.

Blended Learning 47

Blended Learning Performance Support Mash-up Mashups 47

Jay Cross

APRIL 9, 2013

Count on Amazon, for example, to use best-practice standards for email and credit-checking, and FedEx will deliver your order. Process innovation empowers us to create jobs that provide more throughput and greater worker satisfaction, although not through traditional training departments. Not on your life.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

FEBRUARY 27, 2009

These are the 100 most frequently used words in this book. These are the 100 most frequently used words in this book.

Free 36

Free eLearning Strategy Corporate eLearning eLearning 36

Jay Cross

JANUARY 16, 2011

A wiki that reinvents HTML markup ( [b]bold[/b] , for example) has lost the path! Mundane – A small number of (irregular) text conventions will provide access to the most useful page markup. “Wikipedia took off when they got rid of that one.&# ). Wiki Design Principles describe how wikis work.

Wiki 40

Wiki Mash-up Mashups Wikipedia 40

Jay Cross

NOVEMBER 15, 2009

He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 He provides guidelines, both in design and process that enhance intranet and application usage, collaboration, and measurable effectiveness. His insights will help you reset your enterprise to deal with turbulent times.

KM 38

KM Social Networks Authoring Tools Case Study 38

Jay Cross

DECEMBER 26, 2008

Last week, I came upon an example of an online learning community that brings marketing, social networking and learning under one roof. Web-based analytics are easily baked into online communities such as this, and Google now provides a service that enables a Web site to compare itself to its peers.

Social Networks 36

Social Networks Custom Social Network Metrics 36

Jay Cross

JUNE 2, 2013

I suggested that since universities cannot provide the experiential learning people must master to get meaningful jobs, they should relinquish the education on how to do jobs to corporations. Chefs are my favorite example of organic communities of practice. A new apprenticeship. Ron and I spoke throughout the evening.

Communities of Practice 40

Communities of Practice Maslow Community Delicious 40

Jay Cross

JUNE 28, 2009

These assets don’t appear on the balance sheet, but more and more often they provide a corporation’s competitive edge. Interview a statistically significant sample of the workforce to see if the hypothesis holds up. CapGemini’s relaunch of its knowledge management initiatives offers a great example. More input from more people.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

DECEMBER 26, 2010

The European Commission relies on 19,000 courses for training, shuns social media, and does not provide wi-fi in its classrooms. Five hours of conversation as we rolled past the idyllic Swedish countryside provided a peak learning experience. Jane Hart provided insights into social media learning. Few saw any value in blogging.

Internet 57

Internet Social Media Communities of Practice Cognitive 57

Jay Cross

MARCH 2, 2012

A sustainable social business provides the means and motivation for workers to learn what they need: the know-how, know-who, and know-what to get things done and get better at doing them. Organizations must provide the scaffolding that focuses on discovery, practice, sharing, and reinforcement. What it takes. New scope of learning.

Social Networks 61

Social Networks Social Business Wiki 61

Jay Cross

NOVEMBER 18, 2009

Sandy E: In this context, I think ADDIE simply provides a way to organize and structure the things that we're exploring. Does anyone have examples of what they are doing? Jon Folkestad: Why do learning professionals always think that they are they only ones who understand how to analyze a problem and provide a perforamnce solution.

LearnTrends 40

LearnTrends ADDIE Instructional Design Social Networks 40