Jay Cross

OCTOBER 3, 2012

A couple of activities a day is all it takes to make you happier. “You must be the change you want to see in the world.” I’m living the happiness and well-being practices I am prescribing to others. Happiness requires a routine. Jot down 3 things I am grateful for. Email a positive message to someone. Meditate for 2 minutes.

Exercise 51

Exercise Activities Change 51

Jay Cross

AUGUST 20, 2015

Some learners are active, others merely receptive. The activity on the plaza stimulates some but distracts others. We see elaborate social exchanges where roles and status and self-image come into play. Some learning is planned; other learning just happens. Teachers learn. Learners teach. Some are adept at learning, others not.

Learning 36

Learning Pattern Problem Site 36

Jay Cross

OCTOBER 3, 2013

Future of Talent is one of my top professional development activities year after year. Read: Race Against the Machine (McAfee). Demographics don’t matter at the edges of the extended enterprise. Why should they matter in the core? If you’re into big picture HR, consider joining us next year.

Agile 46

Agile Google Innovation Picture 46

Jay Cross

DECEMBER 18, 2010

These include: Affective factors such as providing for free choice, creating activities that are internally driven and challenging, encouraging wonder, delight, and awe, and making activities entertaining, interesting, and enjoyable.

Engineering 58

Engineering Research Education Write Blog 58

Jay Cross

JUNE 29, 2011

HR and training departments that aren’t actively supplementing their legacy training with social learning are not long for this world. Social networks are the carrier wave of corporate conversations. Hence, the preponderance of learning in corporations is going to take place in social networks.

Social Networks 59

Social Networks Jive Social Network Enterprise 59

Jay Cross

DECEMBER 27, 2012

Instead of passively listening to an instructor, they actively engage the material. These activities can take place online, and people can learn from one another in virtual communities and support groups.

Social Networks 51

Social Networks Social Network Virtual World Communities of Practice 51

Jay Cross

NOVEMBER 10, 2011

I tried my three active Macs (a MacBookPro, a Mini, and a recent Air). I’m surprised the message didn’t say something like, “For a mere $50 and an active Apple Care account, you won’t lose everything you’ve already paid for.” It think it’s one of the ones I’ve taken out of service.

Media 40

Media Apple Mac iPad 40

Jay Cross

MARCH 5, 2012

For others, for example where compliance and proof of compliance training activity is critical, a greater focus on structured courses may be necessary. My colleague Charles Jennings writes : For some organisations experiential learning (the 70+20 parts) may be the best approach for virtually all learning.

Compliance Training 86

Compliance Training Ratio Coaching Compliance 86

Jay Cross

FEBRUARY 27, 2012

Envision cascades of resources, activities, artifacts, and reflections. AEIOU = Activity, Environment, Interaction, Objects, Users). Tell stories about them. Especially important for engineers (because “they don’t get empathy.”). Learner Experience Design. Bodystorming. Physically act out a situation to understand it.

Cognitive 68

Cognitive Toys Coaching Diversity Training 68

Jay Cross

JANUARY 16, 2013

Learning is a social, active, and ongoing process. Intro: If you want to learn how to fix a pipe, solve a partial differential equation, write software, you are seconds away from know-how via YouTube, Wikipedia and search engines. Access to technology and access to knowledge, however, isn’t enough.

Wiki 79

Wiki Pipes Wikipedia Theory 79

Jay Cross

AUGUST 28, 2012

Think activities, not courses. ow of activities, not just respond to need. It must let people take control of their learning and participate actively. It’s no longer about delivering courses in training rooms. Here are some tips from Jane on this subject. Think learning space/places, not training rooms. Think continuous ?ow

Collaborative Learning 61

Collaborative Learning Collaboration Compliance Training Social Networks 61

Jay Cross

OCTOBER 16, 2012

Instead we engage in conversations and collaborative activities that will give you practical information to take back and use in your organization. We have few presentations. We have great food, drink wonderful wine, and make long lasting friends.

Management 42

Management Conference Global Corporate Learning 42

Jay Cross

DECEMBER 8, 2012

The health hazards of sitting for long stretches are significant even for people who are quite active when they’re not sitting down. Taking a Stand for Office Ergonomics. Still, scientists have determined that after an hour or more of sitting, the production of enzymes that burn fat in the body declines by as much as 90 percent.

Internet 54

Internet Services Productivity Product 54

Jay Cross

APRIL 17, 2012

Instead of passively listening to an instructor, they actively engage the material. These activities can take place online, and people can learn from one another in virtual communities and support groups. Instructors, freed of the need to mouth the words of lessons, focus on helping learners understand things and coaching individuals.

Corporate Learning 81

Corporate Learning Corporate eLearning Lecture Learning 81

Jay Cross

MARCH 3, 2015

L&D will do well to seek out and partner with those in their organization who champion digital transformation and are running active experiments. Strong emphasis on the investment of “human capital”. If the CEO and CMO are gung-ho, it may be beneficial to ride into the digital era on their coattails. What do you think?

Enterprise 36

Enterprise Digital Examples Sample 36

Jay Cross

JULY 1, 2012

the corporate activity stream) and external (e.g. I rejiggered Harold’s model to suit my own purposes: Conversations are the stem cells of learning, and social networks are the carriers of conversation. These networks operate behind the firewall (e.g., research chemists).

Network 69

Network Social Networks Firewalls Social Network 69

Jay Cross

MAY 8, 2014

All other activities will be outsourced to partners, specialty firms, suppliers, contractors, and temps. The extended enterprise is the organizational form of the future. Because the highest returns come from doing what you’re good at, major corporations will be shrinking to their core expertise. Are these people talent?

ASTD 89

ASTD Director Association Outsource 89

Jay Cross

FEBRUARY 23, 2013

Since line managers are the people who generally counsel their teammates on what assignments to take on, they need to become active in the red portion of my chart. Experience is the crucible where explicit knowledge is learned. Explicit knowledge does not become tacit knowledge and vice-versa. Explicit/tacit is either/or.

Convert 65

Convert Statistics Teach Knowledge 65

Jay Cross

FEBRUARY 20, 2011

What was once a lonely drudge becomes an engaging activity. When a disrupter intrudes on purposeful activity in Second Life; they’d be dealt with. The app connects you with other people studying the same topic. You talk about the lessons. You explore the content together. Perhaps you share notes or highlight passages in concert.

Social 63

Social Social Learning Enterprise Second Life 63

Jay Cross

JULY 7, 2013

We often glean knowledge from observation of, and participation in, many different situations and activities. This is a key dynamic that helps explain the power of apprenticeship and the attendant tools of mentoring and peer coaching. Knowing depends on engagement in practice. Engagement is inseparable from empowerment.

Communities of Practice 85

Communities of Practice Community Learning Research 85

Jay Cross

JANUARY 26, 2013

Excerpts: Chris deems character strengths as the foundation of humanity, and strength-congruent activity as a key route to the good life. Zest [vitality, enthusiasm, vigor, energy]: Approaching life with excitement and energy; not doing things halfway or halfheartedly; living life as an adventure; feeling alive and activated.

Association 69

Association Off-shore Examples Survey 69

Jay Cross

NOVEMBER 1, 2009

History and Traditions of Design Activism here in Berkeley or electrical engineering at MIT and much, much more. This December, we’re hosting a Learning Video Festival. The web is chock full of delightful, generally free video resources. You can learn how to fold a t-shirt in two seconds or study. What would you recommend to others?

Video 50

Video Engineering Web Hosting 50

Jay Cross

JUNE 10, 2015

Or, if you like, you can actively participate in the conversation. It’s about that inner movie. You can listen in or you can join the conversation. You can let the inner voice prattle on, making comments sparked by your inner movie. We’re working with neurons here, not film.

Movie 36

Movie Flash Conversation Streaming 36

Jay Cross

MARCH 25, 2014

Practitioners actively intervene to convert detractors into promoters. The Net Promoter Score shows how the organization is doing in terms all managers and workers can understand. The score points to relationships that need improvement. Insiders call this “closing the loop.”

Metrics 79

Metrics Score Survey Internet 79

Jay Cross

APRIL 9, 2013

Activity-based certification. A worker can fix a glitch in the system that has been irritating customers for once and for all. In the BPM world, business runs the show. Process innovation empowers us to create jobs that provide more throughput and greater worker satisfaction, although not through traditional training departments.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

NOVEMBER 14, 2012

He’d populated our network clouds: Clark then brought like items together and classified them by activity to produce this matrix: Expanding on the model. .” Yesterday Clark wrote about detailing the Coherent Organization. Everyone in the organization’s ecosystem needs to be on the same wavelength.

Organization 84

Organization Social Networks Communities of Practice Sun 84

Jay Cross

JULY 12, 2012

Interactive activities to practice new skills. (The course is informal in that you choose whether or not to participate and when.) The action on Google Groups is mainly posting answers to questions rather than interaction. Power Searching with Google features: Six 50-minute classes.

Market 53

Market Custom Strategy Google Wave 53

Jay Cross

FEBRUARY 26, 2013

I also find that people are willing to set aside an hour for a real-time experience, but find it easy to put off spending an hour on an asynchronous activity. I have had an active interest in MOOCs for the last two years. I have had an active interest in MOOCs for the last two years. 2/26/2013 7:36 AM View Responses.

Free 41

Free Business Asynchronous Theory 41

Jay Cross

JANUARY 6, 2015

These activities blur into one another. The veteran has heard it all before, perhaps from those same guys, and hangs out in the hallways, not the breakout rooms. My gut tells me people attend conferences for Learning, Networking, Career Development, and Socializing. Related: my Scoop on the future of conferences.

Conference 36

Conference vendor Network Reputation 36

Jay Cross

NOVEMBER 15, 2012

Beneficial behaviors of people flourishing: higher morale, lower turnover, spend more time in flow (the zone) fully immersed in work, intrinsically motivated, healthier — fewer sick days, better with customers, increased sales, more resilient to stress, perform better in leadership positions, receive higher performance ratings, energetic, emotionally (..)

Ratio 62

Ratio Internationalization Sound Report 62

Jay Cross

APRIL 6, 2013

These three practices have more impact on performance than the L&D department’s traditional activity of teaching knowledge and skills! Providing stretch experiences that help their team members learn and develop. Taking time to reflect and help team members learn from experience. Their teams outperform their peers by 20%.

Blended Learning 47

Blended Learning Performance Support Mash-up Mashups 47

Jay Cross

MAY 2, 2015

Improving their learning efficiency will provide billions of hours over the long term to redeploy on activities with a higher return. Millions of knowledge workers and their bosses can prosper by adopting modern practices for working smarter and remembering things.

Change 36

Change Case Study ISPI Virtual World 36

Jay Cross

AUGUST 4, 2009

My goal is to bring this activity into the sunlight and suggest how to exploit it. This book aims to show you ways to increase your organization’s intelligence. Until recently, the collaboration and learning that fuel the growth of individual and group braininess took place under the radar. This is the August 2009 edition of this unbook.

Version 36

Version Brain Exercise Trust 36

Jay Cross

MARCH 21, 2011

This certainly doesn’t describe the situation in America: “Trade unions were the most active social partner in seeking ways to offer career information and guidance to adults in employment, and encouraging employees to take up more learning opportunities than they would have had otherwise.&#.

Cornerstone 59

Cornerstone Policies Upgrade Learning 59

Jay Cross

MARCH 13, 2011

It’s an active topic of discussion for Internet Time Alliance. This involves things like encouraging experimentation and tolerating mistakes, legitimizing conversation as work, making it easier for people to connect with one another, and providing pointers to expertise and expertise. It’s beta. What do you think?

Performance Support 72

Performance Support Expertise Internet Behavior 72

Jay Cross

JULY 11, 2009

My goal with this book is to bring this activity into the sunlight and suggest how to exploit it. Until recently, most of the collaboration and development that fuels the growth of individual and group braininess took place under the radar. Buyers also receive a three-month free pass to the Internet Time Customer Portal.

Portal 36

Portal Exercise Brain Version 36

Jay Cross

JULY 13, 2010

Stress, like staying active for 100 hours, simulates real-life situations. In role play, Green Berets “bleed;&# make-up artists make the enemy look like the real thing. Feedback is constant. Instructors, experts, and peers continually assess performance and are blunt in feeding it back. Shared hardships bond participants.

Simulations 54

Simulations Classroom PowerPoint Tagging 54